Level 2 It Tech Support

We are seeking a full-time motivated individual to be a part of the Morris Business IT Team. As our Level 2 IT Tech Support, you will handle numerous technical issues for our company and our clients. We will support your career growth with advanced tools. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position – this must be worked on-site.
Who is Morris Business Solutions:

Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. As a Premier Platinum dealer for Xerox and Kyocera, we provide cutting-edge technology solutions to businesses by providing computers, servers, cyber security, telephones, copiers, faxes, printers, and Managed IT Services. Morris Business Solutions is a family-run business, and we treat all our employees like family. Join our team and take our business to new heights!

Why work for Morris Business Solutions:

• Supportive and motivational team with a family style environment
• Competitive benefits including a 401K with company match
• Generous bonus and raises based on performance
• We are a growing company with plenty of room for career growth
• All-inclusive annual trip for top employees

Qualifications:

• 1 year experience in a IT field

• Experience with installation, configuration and monitoring of small networks and firewalls

• Experience with MSP

• Experience supporting users with Office 365 applications (to include MS Teams)

• Can take detailed notes and reports on clients

• Ability to handle multiple tasks in rapid succession

• Strong attention to accuracy and detail with troubleshooting and problem-solving skills.

• Experience working with active directory, VPN, and SQL servers is preferred

• Must have a valid driver’s license.

• Must maintain a clean driving record.

• Must be physically capable of performing job duties.

• Must be able to lift a minimum of 20 lbs

• May be asked to participate in training and development opportunities as necessary.

Highly Preferred Skills (these skills are Not necessary):

• IT related Associates or Bachelor’s Degree, or comparable experience

• Experienced with FM Audit a plus

• Experience writing SOPs

• Experience with IP Phones

Compensation and benefits:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability

• 401K with company match

• Company paid Life Insurance

• Paid Time Off plus Paid Holidays

• Yearly Raises

• Employee Assistance Programs

• Training and Development Opportunities

• Presidents Club Trip for highest rated employees. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, and Key West.