Position Summary:
Help ensure smooth workflow process and acceptance of accounts from the collection department to transfer them into our legal process and an ongoing follow up on these accounts from cradle to grave.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Adheres to all FDCPA, FCRA and applicable laws
· Represents company with professional and ethical work standards
· Contacts debtors in a pleasant, professional and efficient manner
· Accurately reflects the content of debtor contact in notes on accounts
· Communicates any problem issues to the supervisor on an ongoing basis
· Consistently achieve assigned team and department goals
· Follow up on garnishments and other legal status accounts
· Record and maintain all bankruptcies into Debtmaster
· Notarize Affidavits
· File Probate Claims on deceased accounts where applicable
· Call accounts in worklist 100 to attempt voluntary collections
· Process mail disputes
· Work judgement skips, looking for places of employments to issue garnishment
· Handle E-Oscar disputes
Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL SKILLS AND ABILITIES
· Hand dexterity
· Able to talk and hear
· Occasionally required to stand or walk and lift and/or move up to 25 pounds.
WORK ENVIRONMENT
· Employee works in an office environment. Employee sits at a desk during regularly scheduled work hours; answers and makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources
Alliance Consumer Solutions, Inc. is an EOE
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
- No travel
Ability to Relocate:
- Tupelo, MS 38804: Relocate before starting work (Required)
Work Location: In person