- Leads the training and professional development of self and the leasing staff
- Complies with policies in a positive manner.
- Assists in maintaining a motivational atmosphere in the workplace.
- Provides and receives open, positive, direct feedback to all team members.
- Assists in the organization and preparation of move-in, renewals and the move-out of our residents to ensure that the process is a positive experience, (worthy of referral) for our residents.
- Lead tours of the property and build rapport and follow up with potential tenants
- Participate in and implement resident retention programs
- Maintains a strong knowledge of, and accurate database within, all relevant operating systems including Yardi, lead tracking software etc.
- Exceptional customer service skills
- Excellent time management skills
- Able to work a flexible schedule when needed
- Minimum 2 years’ experience in similar role or related field
- Ability to multi-task and quickly adapt to change
- 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
- Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special
- Life Insurance, provided at no cost to the employee.
- Five medical plan options – several including a Health Savings Account with an employer contribution
- Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
- Employee Referral Program
- Tuition Reimbursement Program