Lease Cancellations and Collections Specialist

Winterwood, Inc. is a growing family-owned property management company with over 40 years of experience in the industry. We achieve our mission and vision of Our People, First by living out our values each and every day with customer service. 

Seeking a Lease Cancellations and Collections Specialist to work at our corporate office located at 1390 Newtown Pike, Lexington, KY 40511. The Lease Cancellations and Collections Specialist is responsible for all aspects of a resident’s account after move-out. 

Essential Functions: 

• Processes tenants move out packets for all move-outs and transfers.
• Sends detailed account statements for move-out balance or refunds.
• Sends unpaid accounts to collection agency, NCS.
• Keeps records of all activity with NCS. 
• Keeps records of payment and Collections.
• Tracks, approves, and processes all deposit refunds. 
• Corresponds with prior tenants regarding balances or deposit refunds.
• Makes necessary revisions to final account statements as requested by property supervisors.
• Completes month-end procedures and bills rent for properties.

Preferred Education and Experience: 

• Bachelor's Degree.
• Understanding of financial reports and ledgers, comfort with numbers, interpersonal skills, conflict management, multi-tasking.
• Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft Word, OneSite preferred, RentRoll preferred.

Position Type/Expected Hours of Work: 

This is a full-time position. Days and hours of work are Monday through Friday, from 8:30 a.m. to 4:30 p.m. 

Supervisory Responsibility:  

Not Applicable. 

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office equipment. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 25 pounds. 

Travel: 

Travel in this role is expected to be minimal.
Benefits: 

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Opportunities for advancement and more!

If you are interested in this exciting opportunity, please apply today at www.winterwoodinc.com/careers 

Winterwood, Inc. is proud to be an Equal Opportunity Employer