Address
Form of workJob Title: Learning Management System Administrator/Training Administrator
Client:Sanofi
Job Location:Bridgewater, NJ
Duration 10 Month
Duties
- Manage learner profiles in the LMS database; request, update, terminate as needed. QC the profile database and correct/update errors
- Manage the implementation of training curricula and assignment to learner roles; certifications, ad hoc assignments etc.
- Run reports both standard and ad hoc, streamline report functionality, run queries for ad hoc requirements, propose dashboards as needed
- Provide technical support to learners/users
- Serve as point of contact for Level 1 support issues
- Serve as escalation contact between users and HelpDesk support for Level 2 and 3 support issues
- Support users in the use of the LMS as needed; accessing training, launching content, understanding basic functionality
Skills
- Demonstrated experience in managing LMS/learning database systems. Experience in a regulated environment a plus
- Demonstrated experience in a learning/training organization, experience with eLearning technologies desirable
- Outstanding problem solving, analytical, organizational and time management skills
- Strong Microsoft Office skills, Excel in particular. Comparable data management programs also acceptable. Experience working with MS Access a plus
- Strong computer skills/advanced training with an emphasis on databases
- Knowledge of and demonstrated experience with reports software, building queries, etc.
- Mastery in adult learning concepts and technology a plus
- Good verbal and written skills
- Demonstrated ability to work cross-culturally
- Experience in one or more content authoring tools is a plus; Articulate, Captivate, Adobe, etc.
Education
Bachelor's Degree with an emphasis in computer science, information science or management information systems
Certification in database technology a plus
