Learning & Development Specialist

Job Summary

Learning and Development team is looking for a creative-minded individual who will be an essential part of the content facilitation for Learning and Talent-related initiatives. The Learning Specialist delivers content in-person to internal customer groups in order to drive business performance. The person will anticipate and recommend effective learning solutions and connects Learning & Development opportunities to business objectives, career paths, and employee performance objectives. It will be a key part of the Enterprise HR function as a member of the Talent Development Center of Expertise and operate in a team environment. The Learning Specialist is responsible for implementing impactful learning initiatives using a variety of experiences - in-person training classes, live and recorded webinars, on-demand videos and virtual classroom sessions.

Reporting Relationships

• This position reports directly to the Executive Director – Talent Management and Learning
• This position takes guidance and coaching from the Sr. Talent Management Specialist who owns the content facilitated by this role (e.g., New Employee Orientation)

Duties and Responsibilities/Essential Functions

• Facilitate content to multiple adult audiences made up of employees, contractors, vendors, customers, community members, etc. as assigned.
• Lead the facilitation efforts for the New Employee Orientation content.
• Serve as the Enterprise Cirrus University LMS Admin for management of the following activities: compliance tracking, registering employees, report and course creation, content uploading, curriculum management, etc.
• Coordinate and administer the CoPilot program weekly by making assignments, tracking success, communicating details, and facilitating coaching.
• Evaluates training needs, identifies goals and develops learning strategies and training plans.
• Measures the success of learning initiatives, programs, and materials; makes improvements and adjustments to increase learning engagement and retention.
• Updates materials and content to maintain relevance and usefulness.
• Facilitate and deliver development programs via classroom, webinar, or other virtual environments in an engaging manner that is inclusive of various adult learning styles.
• Create instructional videos, webinars, & presentations for HR related initiatives, such as onboarding, safety procedures, career development, employer branding, etc.
• Collaborate with the broader Learning and Development community within Cirrus by participating in meetings, activities, sub-teams with that group.
• Advise content owners on facilitation techniques, effectiveness tips, and facilitation best practices.

Qualifications

• Bachelor’s degree in business, human resources, or related area
• 3+ years’ experience in human resources, presenting, facilitating
• Ability to work on a team and achieve as both an individual contributor AND as a contributor to team outcomes
• Strong project management skills
• Proven creativity with experience in visual/multimedia design (graphics, video, etc.)
• Knowledgeable in digital learning media (infographic, training videos, etc.)
• Prefer experience with Learning Management Systems and Instructional Design software
• Open to working on other Learning and Development related projects
• Strong written and verbal communication including facilitation skills
• MS Office Suite proficient

Competencies

• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
• Nimble Learning: Actively learns through experimentation when tackles new problems, using both successes and failures as learning opportunities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.