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Form of workWHY WORK WITH US?
Join a team of veterinary professionals you can easily build relationships with and feels like a family- we support and encourage each other and love to celebrate wins, big or small. We pride ourselves on a welcoming learning environment where team members feel safe to advance their skills and seek guidance from each other while practicing quality medicine and patient care.
Position Summary:
The lead ER technician will provide direct supervision and support for ER technicians, assistants and Veterinary Technician assistants. The lead ER technician will ensure the ER service maintains an efficient work flow that ensures patients are triaged and evaluated by a technician and doctor in a timely manner. They will ensure clients are kept updated on the status of their pets throughout the stay with the assistance of the remote triage team, client care coordinator and client service representatives. They will work on the floor to provide clinical and technical training on hospital policies and protocols and maintain clear and open communication with the team and doctors. The lead ER technician will ensure all ER patients are adequately cared for and the ER technicians on the floor feel supported and take designated breaks.
Position Responsibilities:
Primary patient care responsibilities including triage, assessments, IV catheter placement, medication administration, fluid and CRI calculations as well as advanced procedures such as nasogastric tube placements, urinary catheter placements, laceration repairs, anesthesia monitoring, etc.
Assign ER technicians/assistants to specific job titles or teams as directed by attending doctor
Ensure all ER patients receive treatments and diagnostics in a timely manner
Ensure ER technicians, assistants and Veterinary Technician assistants take designed shift breaks
Provide support for ICU technicians and work closely with lead ICU technician to ensure patients are admitted to the ICU in a timely manner
Provide support for ER and ICU patient care managers in regards to working interviews, training and onboarding as directed.
Serve as point of contact for any issues that arise during a shift
Other duties as assigned to support the hospital services
Skills and Qualifications:
Advanced technical knowledge and skills
Excellent communication, interpersonal and team skills
Handles multiple demands, increased workload and changes in work environment with ease and professionalism.
Preferred Qualifications:
One to two years supervisory experience in a similar setting
Graduate of an accredited Veterinary Technician program
Licensed Veterinary Technician in Tennessee or registry eligible. If registry eligible, must acquire a state of Tennessee license within 12 months from date of hire or transfer.
Minimum of one year of emergent or critical care clinical experience
- Competitive salary
- Paid Time Off
- Insurance (Medical, Dental & Vision)
- Short/long term disability and life insurance
- 401(k) Retirement Plan
- State-of-the-art newly renovated and expanded hospital
- Discounted pet products and services for personal pets
- C.E. Allowance
- Continuing Education Sponsorship Program via VetBloom and Penn Foster
- Licensure Renewal and Out of State Licensure Transfer Reimbursement
- Uniform allowance
- Cell phone discount
- YMCA corporate memberships
- Team building and volunteer events
- Career development
- Excellent opportunities for advancement and MORE!
Physical/Environmental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of each of these jobs. While performing the duties of any of these positions, the employee is frequently required to bend, stand, stoop, walk, sit, talk, and listen; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel; will reach with hands and arms. The employee is often required to lift and carry animals weighing fifty pounds or more; handle dogs weighing up to 150 pounds.
