Lead Value Consultant, Talent Marketing & Crm

Findem is an AI driven Talent Acquisition Ecosystem business intelligence platform. We're a fast-growth

startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses

true AI and machine learning to provide critical solutions for talent acquisition and people analytics functions. With the deep insights that our platform provides, companies can build more engaged and diverse teams, and close their talent gaps faster. We have an amazing opportunity to establish ourselves as leaders in this space, and we need strong advocates to help us achieve that goal. We're backed by top-tier investors including Wing Venture Capital - the same firm that backed Snowflake, Cohesity, and Gong. Findem powers businesses across scaling, pre-IPO, and publicly traded companies who trust us to solve their biggest HR and Talent challenges. We have an incredibly skilled and collaborative team that values curiosity, diversity, openness and building great experiences every day for our customers. By joining Findem, you will have the unique opportunity to help define what the future of HR looks like for every business.

We are seeking a talented and proactive Lead Value Consultant to join our dynamic post-sales team. As the Lead Value Consultant, Talent Marketing & CRM, you will be Findem's resident Talent Marketing expert and play a critical role assisting customers who invest in Findem CRM,  to help them build their Talent Marketing playbook, and align workflows to enable a seamless user experience, with a focus on candidate communities, talent pools and nurture strategies.  The successful candidate will collaborate closely with our customers; Talent leaders, talent marketers and recruiters to help them transition to, or adopt Findem's CRM to power their talent nurture strategies.  This is a critical role in helping our customers onboard, engage, use and adopt Findem, as well as become net promoters of the product.  The Value Consultant will have a direct impact on business results as part of a post sales team focused on client renewal and expansion with Findem as a trusted technology partner.

-Develop and execute Talent Marketing strategies that enable our customers to nurture high-quality candidates, utilizing Findem's CRM.

-Collaborate with cross-functional client teams to identify key value propositions and tailor marketing messages to their desired nurture strategies.

-Assist Findem pre-sales and post-sales teams to scope new client deals and set appropriate timelines for a successful CRM implementation and client onboarding.

-Train end users (marketers, recruiters, etc...) how to use Findem CRM to build and nurture candidate talent pools as a strategic lever to fill open roles.

-Set appropriate customer expectations on implementation and expectations, bringing the user along the customer journey tied to key performance metrics to demonstrate usage and adoption.

-Analyze recruitment metrics and provide regular reports to client stakeholders, identifying areas for improvement and implementing solutions.

-Serve as a subject matter expert on CRM best practices, providing training and support to internal teams as needed.

--Foster strong relationships with candidates, clients, and partners to enhance our reputation and drive business growth.

-Represent Findem at external events that promote Talent Marketing strategies and how Findem's technology differentiates vs competition.

-Continuously monitor customer behavior and feedback, then providing feedback to the Findem product team when enhancements or opportunities to improve present themselves.

-10+ years of experience in corporate or enterprise marketing, with 4+ years in recruitment or Talent Marketing developing, implementing and measuring talent nurture strategies.

-Experience training internal or external stakeholders, preferably Recruiters and Sourcers how to build talent pools of qualified, ready-later talent with whom recruiters want to stay in touch.

-Strong understanding of CRM systems such as Gem, Beamery, Salesforce, HubSpot, or similar platforms.

-Demonstrated experience building, launching and measuring multi-channel, multi-medium candidate nurture campaigns.

-Ability to work across multiple clients, with a focus on program management and teaching customers how to design and deploy talent nurture strategies.

-Excellent communication skills, with the ability to craft compelling messaging and engage with diverse audiences.

-Analytical mindset with proficiency in data analysis and reporting.

-Ability to multitask and prioritize tasks effectively in a fast-paced environment.

-Team player with a collaborative attitude and strong interpersonal skills.

-

Creative thinker with a passion for innovation and continuous improvement.

$150,000 - $215,000 a year

The role is full-time and comes with full benefits. We are globally headquartered in the San Francisco Bay Area with our India headquarters in Bengaluru.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status or any other legally-protected characteristic.