Lead Store Clerk

Location: The Salvation Army Family Store, Parkersburg WV
Position Type: Regular Full-time at 40 hours weekly
Pay Range: $14/hour
About this opportunity:
This position is responsible for: Serves as lead worker to employees working in the Thrift Store; assisting store customers in donating, selecting, and purchasing store items; training employees in the proper procedures for operating and maintaining a cash register; monitors employees work in progress and upon completion to ensure accuracy and completeness; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.
Key responsibilities:

• Serves as a Lead worker to Clerk staff. Provides input of schedule needs to Corps Officer; instructs and trains employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established store policies and procedures.
• Responsible for notifying Corps Officers of unique operational or personnel problems within the store.
• Assists customers purchasing items from The Salvation Army by ringing up sales utilizing a cash register; collects monies, counts change, and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits.
• Takes the lead to ensure the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepares, processes, and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed; maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Ensures the store displays are properly prepared and maintained; provides oversight for and participates in the rotation and/or rearranges of stock as directed; ensures that all items are returned to the proper location after customers have handled them.
• Assists customers by explaining store policy and responding to questions regarding the pricing and purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store doors in accordance with the store schedule.
• Monitors the work of volunteers working in the store.

What we are looking for in you:

• High School Diploma AND
• One (1) year of progressively responsible experience working in a retail store OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:
Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.
Employee Benefits

• Health, Dental and Vision Insurance
• Vacation, Sick, Personal and Holiday Paid Time Off
• Retirement Plan
• Life Insurance and more!

Why work for us?
The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.
Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:
All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, click on the “Apply Now” icon at the bottom of this posting.
Application Submittal Period: 03/27/2024 – 04/05/2024
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Health insurance, Dental insurance, Paid time off, Vision insurance, Life insurance, Retirement plan