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What to Expect What You’ll Bring
The Lead Service Installer will be part of Tesla’s Field Energy Operations team. As a leader at Tesla, the Lead Service Installer will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the maintenance of energy products safely and on time.
What You’ll Do- Considered a subject matter expert in energy system installation and maintenance and is capable of training and mentoring others, may be responsible for a group or team
- Able to service and commission energy systems on roofs including array layout, and mounting hardware based on site conditions and customers’ needs and expectations and perform routine maintenance on energy systems
- Proactively resolves equipment and system issues and can troubleshoot and overcome obstacles onsite while applying advanced knowledge to improve processes and proactively reviews workmanship onsite
- Collaborates with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicates job status to customer and leadership
- Able to understand productivity goals and drive team members to improve efficiency supervise the jobsite and proactively guides and trains team members to ensure compliance
- Attend weekly team meetings and mandatory training sessions on new products, service methodology, and safety
- Provide an exceptional customer experience to all customers and able to complete work both with a team and as a lone worker
- Experience in roof work, general construction or carpentry preferred. Vocational or technical school training preferred
- Ability to safely handle power tools, hand tools as well as materials such as ladders, inverters, solar panels, panel boards, batteries and other similar electrical equipment, lumber, roofing materials, etc
- Excellent problem-solving skills
- Excellent attendance is essential for the team to achieve success
- Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year to various locations within the US
- Valid Driver's License Required
Physical Requirements
- Must be able to work at great heights
- Must be able to work in extreme environments
- Must be able to perform prolonged periods of repetitious duties
- Must be able to lift at least 50 pounds frequently
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
