Lead Server (Pacific Regent La Jolla, Ca)

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

To interact with residents and guests and ensure they have an enjoyable dining experience. This position will assume some supervisory responsibilities, especially during any absence of the Dining Room Manager.

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be knowledgeable in the operation of a fine dining facility.
• Possess leadership qualities and attitude.
• Participate in orienting, training, and supervising dining room associates.
• Be tactful and professional in handling residents’ concerns.
• Ensure that residents and/or guests receive timely and high-quality food and service.
• Ensure all dining room tables are properly set and or reset with the correct placement of linen, flatware and glassware.
• Ensure all side work before and after meals is completed.
• Wait on tables and assist service associates as needed.
• Ensure the dining room equipment is maintained and repaired as needed.
• Ensure cleanliness and sanitation of the dining room.
• Coordinate storage of supplies.
• Be knowledgeable with the POS system and perform updates, as necessary.
• Understand basic computer use and filing systems.
• Assign duties to service associates.
• Supervise special events.
• Ensure that service associates adhere to all standards of service.
• Take responsibility for the appearance of menus.
• Provide great customer service to residents and visitors at all times.
• Treat all residents with respect.
• Follow all policies and procedures for the department and community.
• Attend all mandatory meetings, upon request.
• Comply with all federal, state, and local regulations for the department.
• Attend all mandatory training and ongoing training as requested.
• Know the safety goal(s) of the community.
• Participate in and support the safety program regularly throughout the year.
• Ensure to being knowledgeable with the Emergency Preparedness manual.
• Ensure to being knowledgeable of the specific responsibilities in the event of an emergency.
• Participate at least annually in the associate satisfaction survey.
• Respond to associate requests in a timely and friendly manner.
• Perform other duties as assigned by the Dining Room Manager, in the function of the Food Services program.

Knowledge, Skills, and Experience:

• 2 years’ prior experience as a food server in a full-service restaurant preferred.
• Must be able to follow written and verbal instructions.
• Must have a valid San Diego County Food Service Workers Card within 30 days of hire.
• Proven knowledge of proper dining room etiquette and food sanitation and safety.
• Ability to work all shifts required of the dining room operation.
• Must be professional in attitude, demeanor and dress.
• Good organizational skills and ability to work under pressure and meet deadlines.

Minimum Education:

High school diploma or equivalent required.

Any equivalent combination of experience, education, and other qualifications may be considered.

Language Skills:

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Availability:

Varied working hours to include days, evenings, weekends, and holidays as needed.

Work Environment:

The Lead Server works in a well-lighted, clean environment. S/he constantly interacts with other people, and may have to handle several responsibilities at once. The Association maintains a smoke-free environment in its offices, buildings, and complex.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact us at Vy Nguyen at (949) 334-8166.