Lead Retail Associate

Job Summary:

The Lead Sales Associate delivers exceptional customer service and ensures the seamless operation of our retail store. Primary responsibilities include warmly welcoming customers, guiding them in selecting pool and spa care products, efficiently processing sales transactions, and maintaining a friendly store atmosphere. In addition to these duties, you'll support our merchandising efforts, fulfill Amazon shipment orders, and assist with inventory control. The role also involves performing opening and closing duties, monitoring social media channels, and undertaking other tasks as needed.

What You’ll do:

· Receive, organize, and stock inventory to ensure a well-maintained store environment.

· Handle phone and text inquiries from customers, providing helpful assistance and guidance.

· Conduct water tests and explain water reports to customers, offering expert advice on pool maintenance.

· Assist customers in selecting the right products for their needs, ensuring satisfaction and repeat business.

· Fulfill Amazon shipping orders accurately and promptly.

· Maintain the store's welcoming ambiance by dusting shelves, organizing products, and overseeing Flamingo float inventory.

· Collaborate in the development of efficient processes and procedures for the retail location.

· Take responsibility for inventory control, ensuring accurate tracking and management of stock levels.

What You’ll Need:

· Possession of a valid driver's license and a clean driving record.

· Excellent communication skills and a strong commitment to providing outstanding customer service.

· Attention to detail and the ability to follow instructions accurately.

· Capability to work both independently and collaboratively within a team environment.

· Preferred experience in the pool service industry, demonstrating familiarity with basic pool chemistry and equipment.

· Physical ability to lift objects weighing up to 50 pounds.

Job Type: Part-time

Pay: $13.71 - $14.53 per hour

Expected hours: 20 – 36 per week

Shift:

• 4 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Argyle, TX 76226: Relocate before starting work (Required)

Work Location: In person