Lead Product Designer

GoodRx is America's healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare - and we've helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the Role
GoodRx is looking for a Lead Product Designer to build products that help patients save on expensive brand medications. We partner closely with pharmaceutical manufacturers to tackle some of the biggest affordability challenges patients face to staying on treatment.
You will be responsible for leading quality execution and UX process through the entire product design life cycle, from sketches, conceptual wires to high fidelity designs and their development. You will be partnering with other Product Designers, product managers, engineers, and more. You will mentor other designers and lead efforts across all aspects of design: visual, user experience, product, and interaction. You possess a strong foundation in user research, information architecture, and visual design, which allows you to identify new areas of opportunity for the product and ensure excellence in craft and usability. You'll also be setting the bar for the craft of design at GoodRx, modeling behaviors and outcomes we expect from all of our Product Designers.
Responsibilities:

• Lead work in undefined problem spaces requiring end-to-end solutions, in all aspects of design, including user research, user experience, visual, and interaction.
• Holistically understand the user, and the product end-to-end, developing a deep understanding of the user's mindsets, attitudes, and behaviors and using that understanding to push for improvements.
• Obtain a deep understanding of the pharmaceutical industry, business priorities, and contribute to product strategy
• Deliver compelling, informative, and engaging user experiences that also satisfy client and regulatory requirements
• Develop strong partnerships cross-functionally within GoodRx as well as with external stakeholders/clients
• Evaluate existing priorities, staffing, processes etc. and contribute to making improvements if required
• Coach designers, and be able to deliver strong actionable feedback and direction
• Identify success criteria and hold the team accountable
• Find ways to show the impact of design outside of the functional team

Skills and Requirements:

• Bachelor's degree in Design (e.g., user interaction, graphic, visual communications, product) or equivalent experience
• 6+ years of user experience, product, and/or interaction design
• Highly skilled in layout, typography, and visual hierarchy
• Strong communication skills at all levels
• Demonstrated ability to persuade partners and diplomatically resolve conflict
• Excellent organization and attention to detail
• Is solution-oriented and not easily overwhelmed or discouraged
• Experience with consumer products
• Experience with healthcare (or other highly regulated industries) or agency experience is a plus

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.
San Francisco Office:
$161,000.00 - $257,000.00
New York and Seattle Offices:
$147,000.00 - $235,000.00
Santa Monica Office:
$134,000.00 - $214,000.00
Other Office Locations:
$121,000.00 - $193,000.00
GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, "Take Care of Yourself" days, 11 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role!
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.