JOB BULLETIN
As of June 22, 2024 $27.21 - $33.08 Hourly Rate
Are you interested in bettering your community and linking people to community resources?
Be a part of the small yet effective team that provides creative, comprehensive, and compassionate solutions to help our city’s homeless community navigate life’s barriers.
The Homeless Outreach Case Manager is responsible for assisting community residents and their families to navigate and access community services. The position requires an adaptable, highly motivated, proactive self-starter with strong interpersonal skills. The ideal candidate will be familiar and comfortable with unhoused individuals and street culture and will demonstrate an ability to establish trusting, hopeful relationships with these individuals.
If you are empathic and compassionate, possess excellent organizational skills, thrive working in a team environment, and are ready to contribute in this capacity, we want to meet you!
Applications will be accepted on a CONTINUOUS BASIS with a first review date of Monday, February 26, 2024. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed.
GENERAL PURPOSE
DISTINGUISHING CHARACTERISTICS
This is a part-time, non–benefited, position working approximately 20 hours per week. The Homeless Outreach Case Worker works collaboratively with our Police Department and partners in the North Orange County Public Safety Task Force to provide assistance and supportive social services to people who are experiencing or at risk of homelessness. This position is differentiated from other Community Services program classifications by its work related to providing outreach, assessment of needs, and case management to interested and in-need homeless citizens.
- Establish and maintain effective and positive working relationships with clientele to provide paraprofessional counseling and case management services.
- Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach.
- Assess client needs and characteristics.
- Identify short-term and long-term needs, provide resources and referrals based on client needs, and coordinate service delivery plans.
- Assist police personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients.
- Assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment.
- May interface with hospital personnel regarding emergency services and recuperative care for the homeless.
- May perform other duties as assigned.
QUALIFICATIONS GUIDELINES
Work is performed indoors in an office environment and outdoors in the field. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards including blood and other bodily fluids/products and human-borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard, and related equipment, stands, walks, reaches, bends, twists, kneels, reaches, and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs, and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the duties to be performed.
EDUCATION/TRAINING/EXPERIENCE
A typical way to obtain the required qualifications is Graduation from an accredited four-year college or university with major coursework in psychology, counseling, human services, social work, or a closely related field and three years of experience in a related field OR High School diploma or GED and seven (7) years of related experience.
LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS
APPLICANT INFORMATION/EXAM WEIGHT
All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner.
The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.
Americans with Disabilities:
Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date.
Fingerprinting:
Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof.
Physical Examination:
Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense.
The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment.
Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department.
SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent.
RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%.
EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families.
OC CREDIT UNION: Available to all City employees and their families.