Lead Network Support Technician

JOB SUMMARY

Responsible for the maintenance and development of the VGD gaming network and associated hardware and infrastructure. Assists the Gaming System Administrator completing projects on various hardware and software systems. Provides user support services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Promptly and accurately authors and updates network documentation.
2. Performs day to day administrative and maintenance tasks on the VGD gaming network.
3. Investigates network issues, recommends remedial actions and performs repairs as directed.

DESIRED SKILLS

1. TCP/IP network administration & troubleshooting.
2. Cisco IOS/IOS-XE and Brocade experience.
3. Installation, troubleshooting and repair of copper & fiber optic network media.
4. Virtual LAN, routing and firewall experience.
5. Basic electronics troubleshooting.

QUALIFICATION REQUIREMENTS

1. AS in Computer Science (or related) or equivalent experience in related work.
2. CompTIA A+ certification or the ability to obtain certification within 90 days of being hired. Additional certifications such as CompTIA Network+, Security+, or Cisco CCNA are preferred.
3. One to three years of experience.