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Form of workNetSuite Administrators are part of the Dent Wizard Information Technology Platform Services team. This person manages all aspects of the platform, including system architecture, design, administration, workflow, SuiteBundles, Suite Script, maintenance, performance optimization, versioning, communication of system changes, and supports parallel teams with developmental scoping, business project work, and system integration efforts. This person partners with IT peers, multiple business units, and IT leadership to scope, evolve, optimize, customize, and support technology resources to meet the organization’s growth mission.
Essential Functions:
- Primary subject matter expert, trusted hands-on administrator for the NetSuite platform
- Design, configure and update security, permissions, roles and rights to system
- Ensures various business dependent NetSuite, SuiteBundles, and related integrated environments are properly updated and maintained
- Upkeeps configuration of system, business operating environments, facilitates data cleanup with a mind toward efficiency and effective operation of system for business
- Creates customized reporting, dashboards, workflows, scripts, saved search queries, screens, fields and objects within NetSuite platform
- Develops and communicate system feature, release and enhancement user training
- Maintain updated knowledge of NetSuite functionality, customizations, and integrations
- Advises, recommends, creates, and deliver technology solutions utilizing new/existing system features, functionality, and best practices to maximize value of system
- Partners with developers, business stakeholders, and vendors to ensure business requirements are realized
- Maintain functionality and enhancements for installed and integrated systems
- Provide break/fix, troubleshooting, and general support to IT and system users
- Understand complex business challenges and translate to technology requirements
- Participate in system configuration, security, and user access audits
- Demo improvements, lead User Acceptance Testing, and achieve project deliverables
- Comfortable juggling various priorities and initiatives in a deadline driven environment
- Monitor software and other third party SLA performance and contract compliance
- Team player minded both with business units, IT partners, and peer administrators
Job Specifications:
- This position may be performed in a standard office environment and will operate more than 50% of the time in a stationary position.
- This person must be able to operate a computer, common software packages, smart phone, and other office machinery.
- This person must be able to effectively and frequently communicate with internal and external customers’, IT peers, and cross-functional department leadership both in-person as well as virtually.
Minimum Qualifications:
- Bachelor’s degree in related field
- Suite Foundation and Administrator certification or equivalent experience
- 5+ years of experience in NetSuite Administrator role with ability to mentor duties
- Experience designing or leading a NetSuite implementation and customization
- Ability to understand complex business processes and organizational structure
- Champion of NetSuite ERP, SuiteBundle, and Suite Script best practices
- Driven to increase personal knowledge and skills through innovation
- Proficient with utilizing NetSuite Sandbox for enhancements, iterations, testing and change management and production control best practices for promotions
- Competency to use good judgement, problem solving and ethical work practices
- Excellent written and verbal communication – especially with business stakeholders and when working with others IT professionals through detailed complex topics
- Proficient with NetSuite, OneWorld, Fixed Assets, SuiteAnalytics Connect, SFTP Connector, Coupa P2P + Expense SuiteBundle, Advanced Electronic Bank Payments, Avalara Avatax OneWorld, and related common SuiteBundle apps
- Experience with systems integrations
- Proficient leveraging with third parties and vendors obtain system quotes and IT support
- Proficient with writing, troubleshooting and optimizing Suite Scripts
- Proficient with NetSuite Cloud, performance optimization, workflow building, concurrency and prioritization best practices
- Ability to self-manage workload
- Ability to convert business rules and project requests into technical requirements
This role is remote eligible, as agreed upon with the VP, Operations Engineering. Travel requirement is estimated at 30% to field sites, clients, and other company locations.
Drug Policy
All applicants being considered for employment must pass a pre-employment drug screening and background check.
All applicants being considered for employment must pass a pre-employment drug screening and background check.
Why Dent Wizard? An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. Base Pay Range: $90,000 - $125,000. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).
For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
