Lead Infrastructure Engineer

ADP is hiring a Lead Infrastructure Engineer in our Roseland, NJ office. This is a hybrid role.

• Are you empathic to client needs and working collaboratively to find the best solutions, even if they are not yours?
• Are you inspired by transformation and making an impact on the lives of millions of people every day?

The primary responsibilities of this position are:

Strategy & Planning

• Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining different monitoring tools.
• Ensure that proposed and existing systems architectures are aligned with County goals and objectives.
• Provide architectural expertise, direction, and assistance to Systems Analysts, Systems Engineers, other Systems Architects, and software development teams.
• Develop, document, and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities.
• Conduct research on emerging monitoring technologies in support of systems development efforts and recommend technologies that will increase cost effectiveness and systems flexibility.

Acquisition & Deployment

• Where applicable, design, develop, and oversee implementation of end-to-end integrated systems.
• Document Monitoring Engineering architecture and technology portfolio; make recommendations for improvements and/or alternatives.
• Review new and existing systems design projects and procurement or outsourcing plans for compliance with standards and architectural plans.

Operational Management

• Confer with end-users and department heads to define monitoring requirements for complex systems and infrastructure development.
• Develop monitoring processes based on findings through use case scenarios, workflow diagrams, and data models.
• Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
• Develop, document, communicate, and enforce a policy for standardizing systems and monitoring software as necessary.
• Defining system component, ensuring scalability and guiding the overall technical direction of project
• Strong interpersonal and consultative skills.
• Ability to conduct research into emerging technologies and trends, standards, and products as required.
• Ability to present ideas in user-friendly language.
• Able to prioritize and execute tasks in a high-pressure environment.
• Strong understanding of information processing principles and practices. Strong knowledge of software evaluation principles and practices.
• Proven project planning and management experience.
• Good knowledge of applicable data privacy practices and laws.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Exceptional understanding of the organization’s goals and objectives.
• Superior written and oral communication skills.

Knowledge & Experience

• Overall experience of 10-12 years in developing/implementing strategic systems architecture plans.
• Extensive experience & deep understanding of the following Monitoring software platforms:
• IBM Watson AIOPS Manager
• Splunk Log Management
• Dynatrace APM/ Observability
• NetScout
• DXNETOPS (Spectrum, Performance Center, VNA, NetFlow Analysis
• Synthetic Transaction Monitoring
• Infrastructure Monitoring (SiteScope).
• Run Book Automation
• Deeper knowledge of AIOps and result driven system that collects metrics/events from various sources to identify root causes.
• Practical knowledge of cloud-based infrastructure and understanding on scalability
• Spun up IBM Watson AIOPS components as docker containers inside OCP cluster. Good understanding of OCP or any container orchestration technology( Kubernetes), fair understanding of Kubernetes resource management commands via OCP.
• Resize the OCP workloads based on the requirements, take backups of various AIOps components (Cassandra, postgres, asm). Work with platform teams to provision resources needed and assign the persistent volume class to different operators.
• Ability to Architect monitoring tools over OCP Kubernetes Cluster, working experience on IBM AIOps specially with OpenShift will be add on
• Worked on providing the design solution for onprem, cloud and hybrid infrastructure environment.
• Architect in the space of Monitoring will be responsible to design a truly dynamic monitoring solution using available tools that will help in co-relating issues, predict outages, pull up topologies from different sources and merge it together.
• Leverage various AI solutions (Dynatrace/WatsonAIOps) and showcase value to the business in reduction of MTTR and identify root cause with good sense of co-relation of alerts.
• Good scripting knowledge
• Knowledge of relevant protocols and systems coupled with experience with incident response and resolution.
• Strong analytical skills, ability to interpret the data trends and a proactive approach to identify and address the issue.
• Hands-on experience with business requirements gathering/analysis.
• Proven experience in systems and network design and development.
• Excellent architecture and technical support documentation skills.

Like what you see?  Apply now!

Learn more about ADP at tech.adp.com/careers

A little about us: ADP's team works on our award-winning Next Generation HCM platform. ADP is a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos

 YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to get to the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for?  Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

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