Lead Hr Technology Specialist

Join the Spark Team

We were born of innovation, springing from the curiosity, imagination and dedication of remarkable scientists and healthcare visionaries. Our shared mission is to unlock the power of gene therapy to accelerate healthcare transformation. 

We don't follow footsteps. We create the path.

Primary Duties

The Lead HR Technology Specialist will support technologies, processes and programs across HR.  The Lead HR Technology Specialist will serve as a subject matter expert in design, configuration, and testing of new systems, functionality, and processes, provide high quality system support, and support CoE process administration. This role will develop strong relationships with relevant CoEs and Spark vendors, provide consultative services regarding the implementation or enhancement of HR technology and data, pro-actively identifying opportunities to improve the employee experience and increase adoption, lead process improvement efforts, and support the resolution of break/fix issues.

This role will be responsible for the life-cycle management of HR systems with key stakeholders from across Spark and our vendors including but not limited to gathering and configuring system requirements, leading and performing testing, and supporting successful launches of new systems and changes, managing employee data in HR systems and SuccessFactors.  Approving data change workflows, supporting data changes, data reporting and auditing.  Additional responsibilities include managing day-to-day operations and supporting special projects.    

HR Systems SME

• Lead the implementation or on-going improvement of HR systems and technologies in SuccessFactors, I9 systems, LinkedIn Insights and other HR related systems
• Serve as process lead for defined areas and partners with relevant SME providing proactive updates and support
• Support end to end HR processes and systems including all related integrations
• Serves as technical project lead for all new technology and process implementations within areas of support

Technology Management and Operational Support

• Provide end-user support and escalated technology or process inquiries from HR Service Delivery lead
• Supports troubleshooting of standard business process flows in HCM
• Responsible for data governance support, data entry and troubleshooting data issues
• Responsible for completing all HRIS transactions as an HR Administrator role
• Partners with operations lead on system upgrades and supports HRIS team on the quarterly releases including testing all workflows within active modules
• Identify and resolve system issues working across People Services and Technology Team
• Produces and delivers standard reports, dashboards, and ad-hoc requests based on business need
• Proactively pulls reports on incomplete transactions in HCM and works with stakeholders to complete or cancel

Integrations, Audit and Compliance

• Audits daily or weekly file integrations to all vendors to ensure successful delivery
• Ensures all stakeholders are receiving accurate data files and reports in a timely and compliant manner
• Proactively reaches out to vendor carrier connection support if data feed issues arrive
• Troubleshoots any data feed and file issues
• Complete required data audits ensuring that we are meeting compliance standards
• Supports CoEs to ensure that all reporting and auditing needs are met and compliant

Performs all other duties that may be assigned in the best interest of the company

Education and Experience Requirements

• Bachelor's degree in human resources, MIS or related discipline is required
• Cloud based HCM experience required, SuccessFactors preferred (7+ years)
• Experience with SuccessFactors Recruitment Management, Recruitment Marketing, and Onboarding modules preferred
• Proficiency in MS Office (Word, PowerPoint, Excel, Visio)
• Strong problem-solving skills
• Experience querying data, data manipulation and report generation
• Solid knowledge of HR systems structure, functions and processes; understanding of interdependencies between various systems and downstream impact
• Experience leading small projects or workstreams of larger projects
• This role will report on site 3 days per week

Key Skills, Abilities, and Competencies

• Build and sustain collaborative relationships at multiple levels in the company
• Influencing skills and abilities
• Ability to problem solve
• Strong organizational skills
• Ability to manage competing priorities
• Strong attention to detail
• Ability to analyze and define business requirements and translate them into technical and process solutions
• Ability to implement and maintain a technology solution through the process life cycle
• Ability to effectively manage external partner relationships
• Ability to communicate ideas in user friendly language
• Ability to work in a team-oriented and collaborative environment
• Continuous improvement mindset

Spark takes into consideration a combination of candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required in the role, and external market and internal value when determining a salary for potential new employees.  The base salary range for this position is currently from $111,400 to $167,000. 

Spark Therapeutics does not accept unsolicited resumes/candidate profiles from any source other than directly from candidates. Any unsolicited resume/candidate profile submitted through our website or to personal email accounts of employees of Spark Therapeutics are considered property of Spark Therapeutics and are not subject to payment of agency fees.