Position Summary Details
This position is responsible for giving direction, motivation, and guidance to a team of cleaners.
19.00/hr. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. Shift: EVENT BASE/ HOURS VARIES 8-hour shift Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (Programa de beneficios de).
Essential Functions
- Conducts inspections within assigned areas of responsibility for quality of results
- Ensures quality and satisfaction levels are meeting and/or exceeding expectations
- Assists with Training and Development of other team members
- Provides guidance in safety, cleaning processes, procedures, and chemical usage to team members
- Counsels team members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
- Leads and participates in a team to ensure the successful completion of assigned tasks
- Responsible for the running and leadership of the shift in the absence of the Supervisor
- When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
- Assists the Supervisor and Project Manager in the direction and supervision of field employees
- While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Project Manager
- Establishes and maintains effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
Responsibilities
- Provides leadership and direction to team members
- Provides open communication between field employees and management
- Provides positive coaching to team members
- Assists with the training of housekeeping staff and schedules work assignments
- Assists with making work schedules
- Oversees and performs cleaning operations in assigned area
- Reports damaged, broken and out of work features/items
- Oversees and performs additional service requests as needed at venue
- Oversees quality of jobs and confirms completion
- Provides training to all new hires assigned to the building
- Attends and participates in all meeting and training sessions for venue
- Validates time sheet accuracy and delivers time sheets to office.
- Checks supplies, equipment, and chemicals
- Completes report forms completely and accurately.
- Coordinates equipment usage and inventories.
- Performs all tasks and duties required of your team
- Miscellaneous duties as assigned
Qualifications
- Must be 18 years of age or older.
- This is a working-lead role; must be willing to perform all of the tasks of cleaner or team members assigned to area
- Willingness to train and operate cleaning equipment, including carpet extractors, ride-on equipment and other equipment identified
- Serve as point of contact to client, production, or other personnel based on event need or schedule.
- Must be able to work the full duration of scheduled shift
Preferred Qualifications:
- 6-12 months work experience, preferably at the Kia Forum site