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Form of workPay range: $65 to $70
Job Description:
Job Description:
- 3+ years of industry experience.
- Diagnose system faults and data integrity issues, leveraging candidate deep understanding of how the system should operate.
- Proficient in Oracle SQL.
- Proficient in python (Writing python queries, producing algorithms to extract the data & massage the data.).
- Familiar with Data Analytics, Data manipulation, ETL (Will be working with database)
- Linux/Unix bash and shell.
- Experience with web applications.
- Fluent in a scripting or programming language.
- Familiar with a cloud environment Write scripts to automate repetitive tasks
- Work closely with development teams to propose fixes or design changes, implementing fixes candidates where appropriate.
- Own customer reported issues escalations and coordinate with engineering teams to respond and resolve within SLAs.
- Report status of open field cases and recommended course of actions to resolve
- Identify opportunities for improving troubleshooting techniques and building diagnostic tools.
- Understand and communicate application workflow and behavior to assist customers and/or customer support teams.
- Operates as a "customer advocate" in the product support lifecycle, including field issue resolution and maintenance releases, leveraging candidate in-depth product and technical knowledge.
- Design, develop, test, debug and implement operating systems components, software tools and utilities.
- Determines systems software design requirements.
- Ensures that system improvements are successfully implemented and monitored to increase efficiency.
- Document knowledge and transfer knowledge to colleagues.
