Lead Captain Global Xrs

The Lead Captain is the face of Corporate Wings providing not only technically accurate and safe transportation but also providing a world-class service experience for the Owner and their guests.

The Lead Captain is expected to effectively wear many hats resulting in a concierge service level experience with roles ranging from professional aviator to in-flight service provider. This position is a dedicated crew position, flying the Global XRS. He/she will follow an on-demand schedule for the owner operating approximately 450 hours a year or less.

The Lead Captain is expected to live by Corporate Wings three fundamental principles: Employees are the foundation of a service organization; fanatical attention to detail; and we ask everyone to make their decisions with long term relationships in mind.

Responsibilities

• Required to manage duty schedules, approve monthly expense reports, conduct annual performance evaluations, and manage training schedules for other crew members.
• Work with assigned Client Service Manager to stay updated regarding aircraft schedule changes or other matters that may affect the scheduling of aircraft and crew.
• Interact with additional flight crew or personnel to coordinate team action, identify areas of opportunity, answer questions/share information, as well as foster and promote employee goodwill.
• Mentor and counsel crew, striving to maximize their potential.
• Solicit Corporate Wings input and/or approval for all operational, personnel, and administrative issues or anticipated needs for pilot relief.
• Oversee maintenance events and remain in contact with the Owner and Corporate Wings.
• Coordinate all maintenance test, training and other flights not initiated by client’s normal scheduling protocol.
• Responsible for the safe and efficient conduct of assigned flight schedules, and adherence to all regulatory and manufacturer’s rules and guidelines.
• Greet Owners and their guests pre-flight, make introductions and brief them on the specific flight/trip and verify itinerary/provide passengers with weather updates and safety briefings and explain any changes to itinerary.
• Act as a liaison for Owners/ passengers and Corporate Wings from the time the Owners/passengers arrive at the FBO until they have safely landed at their destination and have departed the final FBO.
• Must deliver as needed, in-flight service including the handling of alcohol and the service of catering as well as the proper loading and stowing of all baggage.
• Other duties as assigned depending on assignment.

Qualifications

Education

• High School Diploma required; bachelor's degree preferred

EXPERIENCE/LICENSES:

• Experience in training and leadership of flight operation teams.
• Global Express type rating required.
• Must have a US ATP License.
• 5,000 total flight hours minimum, of which 2,000 hours as a PIC of a heavy worldwide business jet.
• Must be able to pass First Class Medical.
• NBAA Certified Aviation Manager certification, a plus.
• FAA A/P or Aircraft Maintenance Engineer license a plus.

OTHER ESSENTIAL QUALIFICATIONS:

• Unrestricted ability to travel worldwide (consider health and visa status)
• Must reside within 2 hours of New Orleans, LA (KNEW Lakefront)
• Must be available to work an on-demand schedule.
• Required to work varying hours including day and night, weekdays, weekends and holidays.
• Able to manage rest in order to always be prepared for flight duty during their tour.
• Service-oriented with a neat, well-groomed appearance and a demonstrated ability to make a positive impression including a strong capability to effectively interact with passengers.
• Must demonstrate the ability to make quick and accurate decisions while paying close attention to detail, both technically and from a passenger-service perspective.