Lead Business Data Analyst

Description

Lead Business Data Analyst, UKG Inc., Weston, FL (Hybrid)
Description
The Lead Business Data Analyst works on the Customs Development team that partners with external and internal clients to create custom client specific software applications, system integrations and data migrations for our enterprise human capital management software as a service (SaaS). Specific duties and responsibilities include:
•Conducting requirements gathering sessions and document those requirements for software and process improvement projects.
•Handling complex Data Warehouse and Data Analytics projects with a strong focus on Quality Assurance (QA).
•Performing data-based research to contribute insight into strategic and tactical decisions that will impact our company’s competitive position, product design, analytics, and overall business strategy.
•Engaging with stakeholders from various product and business domains to identify business problems and to deliver scalable and actionable solutions that can lead to strategic decisions.
•Leading initial project requests from high level project understanding to project creation and requirements gathering by understanding the product vision and strategic objectives from stakeholders and consumers.
•Partnering with stakeholders to translate direct user feedback and high-level visionary ideas and needs into actionable new projects, features and enhancements.
•Initiating requirements gathering by working closely with software engineers and utilizing the expertise in business analysis.
•Creating deliverables for all aspects of business analysis, functional design, technical requirements, and visual model development for data migration, system integration, and reporting initiatives.
•Formulating and applying technical data modeling and other optimizing methods to develop and interpret data to assist management with decision-making and interpretation and using analytics to further develop and refine the delivery process.
•Analyzing the data spread across different internal and customer data collection and management tools including Salesforce, JIRA, MS SQL Server and Qualtrics.
•Performing in-depth analysis to identify key business risks and opportunities and make recommendations to improve overall profitability and performance.
•Identifying the source systems and method of data extraction (examples: APIs or database queries) for new tools and process optimization projects.
•Creating and executing data models to identify and analyze the return-on-investment impacts for the process improvement measures implemented.
•Identifying, analyzing, and interpreting trends or patterns in complex data sets and reporting findings and making recommendations to company leadership.
•Contributing insight into strategic and tactical decisions that impact the company’s competitive position, product design and operation.
•Designing reporting assets working with business teams to provide consistent, reliable and automated delivery of data.
•Supporting team and end-users as a Subject Matter Expert (SME) through troubleshooting, recommending solutions and identifying opportunities to solve business problems using data analytics.
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