Lead Administrative Support Assistant - Feed & Seed Lab

Plant Industries Division - Bureau of Feed & Seed
Lead Administrative Support Assistant
The Missouri Department of Agriculture, Plant Industries Division has a full-time, benefited position within the Bureau of Feed & Seed located in Jefferson City, Missouri.
This job is an Administrative Support position responsible for day-to-day office activities for the Missouri Department of Agriculture Bureau of Feed and Seed. The Bureau administers the Missouri Commercial Feed Law and the Missouri Seed Law through the regulation of feed and seed producers, distributors, and guarantors sold within the State of Missouri.
Annual Salary: $38,923.44
Location: 115 Constitution Drive, Jefferson City, MO
What You'll Do :

• Day-to-day operations; answer and direct phone calls, write and distribute email, correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports, meeting minutes, presentations, help with mass mailings and providing personalized support to field staff and other team members accordingly related to the Feed and Seed Program
• Establish and maintain effective working relationships and provide a high level of customer service when interacting with other employees, state officials, and the general public
• Collect payments, process payments, and issue licenses and permits for feed and seed manufacturers, distributors, and guarantors. Interact with the public daily via phone and email in regard to account issues, complaints and resolving product stop sales/withdrawals
• Data entry into the USAPlants for processing feed and seed licensing applications, pet food registrations and tonnage fee reports; including new, renewal, modification, transfers, or terminations. Account maintenance.
• Required to develop working knowledge of the state statutes, regulations, procedures and processes applicable to the performance of their work. (Feed and Seed Law)
• Maintains FDA Billing
• Assists in State Archiving procedures
• Contact for Recycling, Shred, and Ricoh responsibilities
• Assist program in other duties as assigned

Minimum Qualifications:

• Three (3) or more years of experience as an Administrative Support Assistant or in the office/clerical field AND possess a high school diploma or GED equivalent. Training from a vocational or business school in Office Management, Secretarial Science, or closely related field may allow for substitutions to the required experience.
• Ability to communicate clearly and effectively both verbally and in writing. Must be proficient in grammar, composition, spelling, and typing of communications.
• Ability to effectively use Microsoft Office 365- Excel, Word, and other software applications in the performance of duties.
• Ability to work independently, identify tasks, standardize procedures, and exercise sound judgement.
• Ability to travel to transport transmittals to the main office daily.
• Ability to prioritize work based on the program's strategic goals.

For questions regarding this position, contact Human Resources at: hr@mda.mo.gov
The Missouri Dept. of Agriculture is an Equal Opportunity Employer
M-F-V-D-AA-EOE