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Form of workJoin us and perform your work in a new venture with St. Luke's off-campus Emergency Department!
Plays an important role in the lab interacting with patients and healthcare personnel. Supports preanalytical, analytical and post analytical laboratory workflows. Responsibilities include all the following: 1) registration, 2) phlebotomy, 3) sample processing/aliquoting/prepping for transport/testing and 5) performs CLIA waived, moderate and high complexity testing; supporting clinical laboratory areas such as hematology, chemistry, coagulation, urinalysis, microbiology and blood bank.
Why UnityPoint Health?
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.
Analytic workflows
- Supports clinical testing with such duties as slide preparation and staining, microbiology set up and plating, reagent prep, instrument loading and quality control.
- Performs CLIA waived, moderate and high complexity testing for medical and legal chain of custody samples in accordance with manufacturer specifications using good laboratory practice.
- Works efficiently with the workflow and workload.
- Performs and documents routine instrument function verification, quality control and maintenance.
- Troubleshoots, resolves and documents non-routine instrument issues; contacts service as needed.
- Assists with document control activities including technical and non-technical procedure writing and periodic reviews.
Pre-Analytic workflows
- Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc.)
- Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
- Performs medical and legal chain of custody venous and capillary blood collections independently for patients of all ages within specified safety parameters, timelines and pace.
- Performs sample processing, aliquoting, and preparation for transport/testing.
- Utilizes supply items in a cost-effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items.
- Achieves comprehensive understanding of lab tests to answer patient questions in an easy to understand way.
Post-Analytic workflows
- Follows appropriate reporting protocols including critical value reporting.
- Monitors test results, recognizing clerical and analytical errors as well as test results related to questionable sample integrity.
- Monitors pending logs and work queues and resolves pending tests and registration errors.
- Prepares and logs samples for proper storage and retention.
- As designated and qualified, performs general supervisor and technical supervisor functions overseeing workflows, testing personnel and processes in the absence of on-site manager.
Committed Team
- Prioritizes work in the best interest of the patient, sharing the work with team members.
- Assists with training new employees and students, being helpful and supportive in their teaching.
- Attends department huddles, staff meetings and other required training.
- Checks emails regularly for huddle minutes and important communications relevant to assignment.
- Bachelor's degree in Medical Technology, Clinical Laboratory Science, Medical Laboratory Science, or a directly related field.
- College or post-graduate hospital clinical experience or demonstrated clinical efficiency.
- Must be MT or MLS certified or eligible. Certification through a national certifying body (ASCP or equivalent) upon hire, or within 6 months of employment/eligibility.
- Must maintain active certification throughout employment.
- Writes, reads, comprehends and speaks fluent English.
- Multicultural sensitivity.
- Microsoft Office – basic computer skills.
- Customer/patient focused.
- Critical thinking skills using independent judgment in making decisions.
- Demonstrates knowledge of computer programs for patient identification, registration, order, and sample tracking.
- Demonstrates comprehensive knowledge of computer programs for reporting test results.
- Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
- Comprehensive knowledge of computer systems used on analyzers, Sunquest and EPIC.
