Kitchen Assistant

Guest Services Assistant / Kitchen

Job Title: Guest Services Assistant & Kitchen Assistance

Reports to: Guest Services Supervisor

Location: Las Cruces, NM

Terms: 40 hours/week; overtime may be available

Rate: $15/hour (Evening shifts); $17/hour (Night shift)

Schedule: Three shifts available:

• Evening Shift – 2:00PM–12:00am
• Night Shift – 8:00PM–6:00AM

About Us

Founded in 1997, Border Servant Corps (BSC) is a community-based organization that provides humanitarian aid, educational opportunities, and community engagement in the U.S./México border region. BSC offers temporary hospitality, meeting a comprehensive set of basic needs, for asylum-seekers released from DHS custody on their way to their U.S.-based sponsor. We also provide opportunities for community members and visitors to learn about and serve our borderland community. The people who join our team actively respect the people we serve and the community we serve alongside, providing a welcome with dignity for all.

About the Role

Guest Services Assistants / Kitchen cooperate with a team in the operations of BSC’s Hospitality Center (temporary shelter) and report to the Guest Services Supervisor on duty. The role is predominantly interpersonal with guests and team members within the scope of daily operations.

A portion of the time, Guest Services Assistants / Drivers provide reliable and safe driving services ensuring the highest standards of discretion, integrity, and responsibility. Guest Services Assistants / Drivers connect with our contacts both on and off campus including, but not limited to, our guests and volunteers at the El Paso International Airport for effective collaboration.

Responsibilities

Guest Services Operations: Works with the Guest Services Team in carrying out operations at the Hospitality Center (temporary shelter). Relevant operations include, but may not be limited to:

• Guest Relations
• Welcome guests
• Distribute materials (clothing, travel food/supplies)
• Escort guests to different areas of campus (sleeping, dining, medical, etc.)
• Serve meals (prepare, distribute, clean up)
• Prepare guests for departure (excluding travel arrangements)
• Respond to the needs of guests during their stay
• This job may require you to work more than four feet above floor level using safety equipment
• Site Maintenance
• Housekeeping
• Guest laundry
• Collect and dispose of garbage and recycling
• Receive, sort and stock inventory
• Maintain accurate inventory logs
• Welcoming & Teamwork
• Collaborate with all members of the Hospitality Center – including community volunteers – to ensure success of the overall operation
• Greet visitors and volunteers touring the Center, kindly engaging them in discussion of operations

Candidate Requirements

The following requirements are necessary for this position:

• Education: High school diploma or equivalent
• Experience
• Minimum two (2) years of full- time work experience
• Knowledge, Skills, Abilities
• Conversationally fluent in Spanish and English, required
• Comfort speaking to and directing crowds
• Demonstrated skill at prompt and professional verbal communication
• Skilled at working in a team-oriented collaborative environment
• Strong initiative
• Flexible; ability to adjust to changing circumstances
• Excellent knowledge of local driving rules and regulations
• Knowledge of local roads and conditions
• Skilled in and/or ability to learn minor vehicle repair
• Good knowledge of security issues
• Ability to deal calmly with unexpected circumstances or delays
• Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviors and attitudes including, but not limited to, age, race, sex, color, religion, sexual orientation, national origin, disability, military status, genetic information, or any other status
• Additional
• Ability to work weekends and holidays.
• Ability to pass a comprehensive background check, including driver’s license check
• Ability to successfully complete and pass a food handler’s course soon after being hired (material and examination provided through BSC)
• Current driver’s license and reliable transportation
• Completed COVID-19 vaccination and booster
• Ability to work comfortably for a faith-based employer, as Border Servant Corps is a ministry of the Evangelical Lutheran Church in America

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Safety equipment provided
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed
• Weekends only

Ability to Relocate:

• Las Cruces, NM: Relocate before starting work (Required)

Work Location: In person