DUTIES AND RESPONSIBILITIES:
- Greet and assist customers promptly and professionally when they enter the showroom
- Understand/ Interpret Blueprints and Drawings
- Work closely with clients to design kitchens and Bathrooms
- Process all estimates, orders and invoices in a correct and timely fashion
- Coordinate any stock material needs or special orders with the appropriate buyers/vendors
- Provide complete and accurate paper work for ordering and receiving special orders
- Communicate clearly with the dispatcher and provide complete and correct paperwork for all deliveries, will calls and credit pickups
- Follow through with all appropriate coworkers and vendors with credit returns if special orders are involved
- Getting deposits on all cash special orders (minimum 50%)
- Confirming with accounts receivable that a charge account is in good standing before placing a special order
- Keeping a system that can be followed in your absence with your fellow specialists
- Adhere to relevant health/safety and company policies and procedures
- Treat coworkers professionally
- Answer the phone promptly and professionally
- Get confirmations on special orders and ensure correct product is ordered
- Maintain regular consistent and professional attendance, punctuality and personal appearance
- Keep current on all daily reports including special order returns, delivery and PO dates, missing deposits and OK to fills
- Continue expanding product knowledge of Kitchen and Bath fixtures
- Give input on development of new items and/or vendors
- Follow through with addressing any problems promptly
- Provide excellent customer service
PHYSICAL REQUIREMENTS:
- Sit/stand for 8 hours per day
- Must be able to lift/carry 50 lbs. occasionally
- Must be able to push/pull 50 lbs.
- Horizontal reaching is required
- All mobility motions are required (standing, walking, sitting, stooping, kneeling, crouching, crawling, and climbing)
- Limited range of motion and physical activity occurring randomly for 8 or more hours per day
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Supervisor, the General Manager, or Owners.
You will be evaluated based upon your performance of the objectives, duties, and responsibilities listed in this job description, accomplishment of other tasks as assigned, as well as adherence to Ashby Lumber’s Policies as outlined in the Employee Manual. Your Supervisor or the Manager has the right to revise this job description at any time.
This job description is not a contract for employment, and either you or Ashby Lumber may terminate employment at any time, for any reason.
About Ashby Lumber Company:
Ashby Lumber serves the entire Bay Area from locations in Berkeley and Concord. We supply contractors and homeowners with everything needed for residential and commercial remodeling, rebuilding, and renovation such as lumber, tools and hardware, doors, windows, paint, faucets, sinks, and toilets.