Key Vaccine Account Representative

at Merck in Boise, Idaho, United States

Job Description

Our Sales team supports our customers by providing clinical information about products, educational information, and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

The Key Accounts Vaccine Account Representative (KVAR) is a member of the Vaccine Account Team and plays a critical role in supporting the Company's Vaccines customer engagement model. The KVAR is responsible for engaging with assigned customers in a way that supports the local market focus on population health and centers on the highest potential business opportunities with these customers that will improve our impact on public health. They will work with the local market team to understand and identify customer needs, proactively align products and services, support pull-through activities relative to integrated strategies, and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients. Responsible for ensuring all activities adhere to the spirit and letter of all Company Policies and US Laws and Regulations.

The KVAR reports to the Customer Team Leader (CTL) and works in close collaboration with broader Vaccine Field Sales team.

Primary activities include:

Account Management & Contracting:

Understand multiple inter-dependencies within an account, consider customer healthcare goals and needs, and maximize account performance by building long-term relationships through collaborative business planning processes and approaches. This includes conducting customer business reviews with appropriate stakeholders discussing the financial impact of contracts and progress/results of targeted vaccine programs and previously identified opportunities to improve customer benefits.

+ Maintain complete knowledge and understanding of our company's contract terms and conditions. Apply knowledge of contracts and historical ordering patterns to optimize vaccine purchases for customers and appropriate inventory in support of office protocols, vaccination goals, and seasonality in patient origination.

+ Establish and track account performance metrics to evaluate progress and performance, and to assess opportunity and need to adjust plans and associated tasks

+ Apply knowledge of full portfolio of vaccines, competitive brands, immunization recommendations and protocols to support the integration of a standard of care and the development and establishment of vaccination protocols

Sales Acumen:

Build trust with customers and demonstrate value in selling situations to deliver high-quality engagements or interactions that deliver products/solutions with the common goal of improving health outcomes in pediatric, adolescent, and adult populations and across diverse customer segments. Work cross functionally with each Field Sales counterpart to provide support and resources that assist customers in achieving health outcomes.

+ Collaborate with customers through solid relationship management skills and leverage customer insights to provide appropriate information and solutions

+ Change customer behaviors by understanding beliefs and experiences and providing appropriate insight that creates a different experience

+ Create a compelling and logical rationale for the value of Company Vaccines (clinical) and Commercial Offers in support of patient health & wellness

+ Ask strategic, insightful questions to obtain information on customer healthcare needs, use the insights to position Company vaccines and commercial offers

Customer Segmentation & Targeting

Divide assigned customer population into groups of individuals who share similar characteristics and buying behaviors, and apply this information to focus on groups effectively, allocate promotional resources, and drive execution of commercial plans

+ Evaluate and prioritize business across assigned customer segments

+ Apply customer insights to effectively and differentially allocate marketing and field resources that drive execution of sales and marketing plans

+ Communicate our Company's Vaccine clinical information and Commercial Offers in a way that's meaningful and relevant to each individual customer; customize discussions and client interactions based on understanding of customer's needs

This territory covers the North Central Region.

This position is remote with in person engagements when appropriate.

For all employees, please initiate a discussion with your manager to review your interest in this opportunity and to determine alignment (readiness/availability) with your Employee Development Plan.

Qualifications

Education Requirement:

+ Bachelor's Degree with 3 (36 months) or more years Sales experience? OR ?a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or?healthcare/scientific?field that is not sales related (pharmaceutical, biotech, or medical devices).?

Required:

+ Excellent communication skills (written and oral)

+ Self- directed and organized

+ Possess strong interpersonal and leadership qualities with demonstrated success in establishing and maintaining relationships in a professional setting

+ Excellent planning and organizational skills and good judgment

+ Ability to travel up to 20%

Preferred:

+ Experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting

+ Experience with Contracts and Inventory Management

+ Analytical/Business acumen

+ Experience working with electronic contract management systems

Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

MSJR

Who we are ...

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

**Employees working in roles that the Company determines require routine collaboration with exter