Key Holder/Sales Lead - Part Time

Boot Barn is seeking a Full time Keyholder/ Sales Floor Lead. The ideal candidate has some retail leadership experience, a great customer-focused attitude and flexible availability as the primary shifts are weeknights and weekends.

Key Holders are responsible for providing an outstanding customer experience to all Boot Barn customers. They embody the Boot Barn mission, vision and values in all they do by developing selling and service skills, product knowledge, merchandising and visual presentation skills and point-of-sale proficiency. Key Holders partner with the management team to attain sales goals, assist with staff development, and all store operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• By your actions foster a service and selling culture, exceed customer expectations and build consumer relationships that will be enduring
• Ensure customers receive the highest level of service through creating an engaging customer centric selling and service environment, accurate product knowledge, maintain SSC merchandising standards, and all other components of customer service
• Develop product knowledge expertise for our product categories and understand the features and benefits of individual products
• Maintain and achieve measureable goals including: sales per hour (SPH), units per transaction (UPT), average dollar per transaction (ADT), customer capture rates and email capture rates
• Be informed and understand current merchandise promotions, and current advertisements
• Actively seek new ways to improve metrics by partnering with the Store Manager and Assistant Store Manager
• Partner with the store leadership team to learn and understand all management processes and reports
• Assist in floor moves, merchandising, display maintenance, set up sales, and store housekeeping; assist in processing and replenishing merchandise and participate in receiving and monitoring floor stock
• Adhere to all Company policies, procedures, and practices including signing, pricing, OSR, and loss prevention; accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
• Complete all opening and closing procedures to company standards and comply with the company’s Time and Attendance policy and procedures

ADDITIONAL RESPONSIBILITIES Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management Demonstrates high level of quality work, attendance and appearance

• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Performs any other duties that may be assigned by management

MINIMUM QUALIFICATIONS High School Diploma or GED, 1 to 2 years of retail sales experience Demonstrates leadership and communication skills

• Good time management and organizational skills
• Work varied hours/days to meet the needs of the business
• Ability to be flexible and willing to work extended hours when necessary
• Travel up to 10% of scheduled shifts

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 18 – 28 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible spending account
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Retail Leadership: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person