Kbi - Field Service Technician

Job Description:
KBI - Field Service Technician
Apply today and come help us make the world a better place!
Ken's Beverage, Inc (KBI) a longstanding leader in providing excellent service in the beverage equipment industry, is looking for a Field Service Technician to join our Tennesse team. As part of Pentair's Commercial Water Solutions business, you can join us on our mission to deliver clean water to the world!
As an employee you will receive:

• $1000 Sign-On Bonus - $100 after 30 days, $400 after 6 months and $500 after 1 year.
• Pay: $18 - $23 per hour
• Eligibility for annual pay increases based on company & individual performance
• 6 paid holidays and 2 floating holidays each year
• 1 week of vacation to start and 2 weeks in Year 2 (vacation is accrued weekly)
• Medical, Dental and Vision Insurance
• Up to 5% 401k match starting day one of employment
• 25% employee stock purchase match up to $9,000/yr.
• Company paid life Insurance up to 10x base pay
• Company paid short term and long-term disability
• Up to $300/year in gift cards for completing our annual wellness program
• Company vehicle provided for business purposes
• Course reimbursement to support your education goals

As the forward-facing contact of KBI you will:

• Provide accurate diagnosis for reactive service calls and make repairs as indicated by work order, meeting contractual deadlines. Ensuring equipment is operating properly before leaving customer premises and completing all invoices with accurate list of all parts used and enter appropriate job-related comments
• Complete equipment installations, project and/or preventative maintenance as indicated by work order, meeting contractual deadlines. Ensuring equipment is operating properly before leaving customer premises and completing all invoices with accurate list of all parts used and enter appropriate job-related comments
• Build relationships with customers by providing excellent service and support.
• Make equipment recommendations to customer and follow up with Sales Department

To meet the requirements of this position you will need:

• High school diploma or equivalent
• Valid state issued driver's license
• Problem solving and critical thinking skills
• Customer service and relationship building skills
• Ability to use basic hand tools, familiarity with power tools.
• Position requires regular bending, stooping, kneeling and ability to lift 75 pounds.
• Ability to travel and work overnights when necessary

More about our organization
For more than 35 years, Ken's Beverage Inc. (KBI), has been a premier provider of beverage equipment, installation, service, preventive maintenance, project deployment and water filtration systems for restaurants, convenience stores and foodservice. Acquired by Pentair in 2021, KBI is now a valued member of Pentair's Commercial Water Solutions business. At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our global locations, our values guide us as we create innovative solutions for the world's water challenges. Pentair helps the world sustainably move, improve and enjoy water, life's most essential resource.
Pentair is an Equal Opportunity Employer
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.
Diversity and Inclusion:
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.
We take ongoing action to improve the diversity of our workforce by:

• Ensuring leadership involvement and ownership
• Attracting and retaining diverse talent at all levels
• Fostering a globally aware, inclusive culture
• Ensuring our practices are fair and non-discriminatory