K-12 Educational Consultant

K-12 Educational Consultant

About Us

eLuma is the premier provider of live, online therapy services (also known as teletherapy and telepractice) and software solutions for kids and adolescents. We specifically provide online speech therapy, occupational therapy, physical therapy, mental health and school psychology services to students in K-12 schools.

With a national network of high-quality therapists & educators, an innovative software platform, and a game-changing case management system, eLuma empowers K-12 special education programs to provide related services in the most effective, cost-efficient and dependable way. eLuma is one of the fastest growing companies in this exciting niche.

Opportunity

We aren’t just offering another product, EdTech software app, or tech-enabled service. We are literally changing the therapy world for the better and creating a powerful social impact. You will work with the Founder/CEO and the entire eLuma team to keep building and scaling a solution. The National Institute of Mental Health (NIMH) estimates that 45% of individuals with mental illness don’t get the treatment they need, the National Institute of Deafness and other Communication Disorders (NIDCD) reports that 1 in 12 have disorders related to voice, speech, language or swallowing. What’s more, as the Baby Boomers continue to age, the need for skilled therapists in all disciplines will continue to increase. The world needs a solution to manage and resolve crisis level shortages and broken delivery systems. eLuma is poised to take this solution to the world. Come change the world with us!

Our team is passionately dedicated to improving the lives of thousands of students we serve, and we are searching for an Educational Consultant who will support our Sales team. As eLuma grows, the position will evolve and responsibilities may change over time.

We are looking for a seasoned, hardworking, smart and over achieving Educational Consultant with proven experience and a passion for selling mental health, behavior and special education services and solutions to K-12 leaders.

You will be responsible for assisting the Account Executives in selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success.

Responsibilities

• Support Sales by providing education, sales enablement, attending sales calls, events, and hosting educational events
• Create resources and content to support the sales process, including internal communications, sales presentations, competitive documentations, templates, clinical knowledge base, and documentation tutorials for eLuma’s proprietary software
• Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
• Help model any new business case associated with mental health and special education sales

• Develop and deliver Professional Development if needed

• Successfully match customer pain/requirements to proposed solutions
• Work cross-functionally with other departments to enable and support the sales team and insure the team quota goals are met
• Provide sales knowledge and expertise in address operational processes that align with the sales contracts
• Partner with cross-team mental health and special education experts and product owners, to ensure the accurate delivery of services, based on the sales contracts
• Ensure accurate documentation of requirements and clear communication with other teams involved post-sale
• Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
• Help the sales team manage all mental health and special education requirements of RFP / RFI responses with help from Clinical Services team
• Effectively communicate client needs to the product development teams for future service offerings
• Collect and document competitive intelligence

• Support the product development and strategic partnership teams

• Perform other duties as assigned

Requirements and skills:

• Proven work experience as an Educational Consultant, or related field
• Business-minded focus on growing the business while staying focused on students
• Ability to forge strong, long-lasting relationships with senior K-12 decision makers
• Ability to creatively explain and present complex concepts in an easy to understand manner
• Strong mental health and special education background with understanding and/or hands-on experience in strategy/delivery in K-12 schools

• Strong background in addressing and supporting behavioral challenges
• Hands on experience in supporting special education service delivery models

• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• Willingness to travel up to 40%
• Attending conferences and/or meetings is an essential part of this role, which may require proof of full COVID-19 vaccination per CDC guidelines
• Master’s degree in relevant field or equivalent experience in Mental Health School Social Work, School Counselor, or School Psychologist

About You:

• You embody the eLuma values and culture.
• You are organized and detail-oriented.
• You have excellent presentations and communication skills
• You love to help sales people communicate the value of eLuma
• You have a growth mindset. You love to learn and support the learning of others.
• You are flexible and adaptable in a fast-paced and ever-changing environment, stress management is your middle name.
• You enjoy supporting internal teams through effective communication and process refinement.
• You are comfortable presenting in front of small and large groups, both internal and external audiences.
• You enjoy sharing your mental health knowledge in written and verbal formats.
• You are a self-starter and enjoy ‘figuring it out’.
• You are comfortable collaborating with a multidisciplinary team to achieve team goals and complete projects.

Benefits:

• Health, Vision, Dental, and Life Insurance
• 401(k)
• Paid Holidays and PTO
• Incentives and potential bonuses
• Flexible work schedule
• Remote work

Please visit our website, www.eluma.com to learn more about us and apply today.
eLuma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. eLuma is an E-Verify® participating employer. Applicant and/or employee E-Verify® Rights and Responsibilities can be found at: https://www.e-verify.gov/employees/employee-rights-and-responsibilities