Address
Form of workLocation: Remote
Work anywhere in the US, must live in the US
Do you love being a part of a team? Do you enjoy the excitement of managing corporate accounts? Do you want to be challenged every day?
Continued is looking for a talented, driven Junior Sales Account Manager to support the Vice President of Sales in driving our group sales program as well as managing our Career Center. This position is focused on creating an exceptional partner experience for our clients, from onboarding to continued promotion of our products and services, as well as increased utilization throughout the year.
ABOUT THE COMPANY
A leader in online education, Continued is composed of passionate individuals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we're looking for another team member to join our cause. We are certified as a great workplace, ranked #100 in Fortune's 2022 Best Small & Medium Workplaces for Millennials, ranked #86 in Fortune's 2021 top 100 Medium-Sized Workplaces in the US and ranked #13 in Fortune's 2020 top 25 Small & Medium Workplaces for Women by the independent analysts at Great Place to Work. Learn more about us at continued.com.
We celebrate diverse voices within our organization and in the professions we serve, and we welcome and encourage applications from candidates of all backgrounds. We strive to be an inclusive workplace where our team members feel empowered and supported in their careers. We do not discriminate based on race, ethnicity, national origin, sex, gender identity, sexual orientation, religious creed, disability status, veteran status or age. We are also committed to paying our team members at fair rates based on their skills and experience.
ABOUT THE TEAM
Though we are virtual and scattered across the country, we communicate frequently, have a tight-knit team, and support each other across roles and projects. We are driven by endless curiosity, a love of learning, and a desire to solve problems.
ABOUT THE POSITION
- Full-time W2 position, work core U.S. business hours in your time zone
- Ability to fulfill the job requirements with or without reasonable accommodations
- Work from your home office
- Company-provided MacBook, internet stipend, etc
- Must be located in the United States and be legally eligible to work for us
- Travel is required for an annual company meeting, and occasionally for out-of-state trade shows or conferences
- We offer comprehensive medical, dental, and vision group health insurance, flexible spending accounts, telemedicine, accident insurance, and more
- We offer 21 days of flexible paid time off per year (increases with tenure) as well as your birthday and holidays (you may substitute any of the standard holidays for another public holiday such as bank/school or other regional or religious holidays)
- We offer a 401k match, professional development, charitable gift matching, robust wellness programs, and more
RESPONSIBILITIES
- Act as key liaison for existing partners and end-users for both our Career Center & Continuing Education (CE) group sales
- Support the Sales team in increasing CE membership utilization through new business, and facilitate the annual renewal of existing business
- Deliver and continue an exceptional client experience throughout the life of our clients to maintain existing business
- Daily/weekly/monthly tracking of revenue goals in comparison to projections and account utilization percentages to Sales team
- Data entry and activity logging of all client correspondence
- Assist with new client onboarding processes
- Work directly with the VP of Sales on various projects as they arise (updates to call lists, competitor research, trade shows, email/mail campaigns)
- Daily sales cold calls to potential new business and follow-up on annual renewals for existing business
- Develop sales leads and complete vendor applications
- Work with Accounting on all invoice and billing requests related to processed sales
- Report system bugs and provide QA testing of systems as needed
REQUIREMENTS
- Bachelor's degree in Business, or a related field
- Previous experience working in sales support or account management
- Passion for customer service and being a part of a team
- Excellent written and verbal communication skills
- Ability to work and think independently
- Extremely reliable and motivated to go the extra mile
- Excellent ability to multi-task with strong organizational skills
- High level of comfort learning new technologies and proficiency with full suite of Microsoft Office tools and Google Suite (gmail, calendar, gdrive)
- Proficiency with Hubspot a plus
- Experience working in the Early Childhood Education, Social Work/Psychology/Counseling or Allied Health industry a plus
- Knowledge of Jira and Confluence a plus
TO APPLY
Please include a cover letter with your resume. In your cover letter we'd love to hear about an instance where you went the extra mile for a customer or client.
Continued is a DiversityJobs.com Employer MemberEmployment Type: FULL_TIME
