Junior Sales Account Manager

Junior Sales Account Manager

Are you driven to excel in sales while fostering long-term client partnerships within the established landscape of an industry-leading ERP provider? Are you based in St. Louis, MO or the Midwest?

We invite you to join our esteemed team at CrescentOne Inc., an established and respected company in the Discrete Manufacturing ERP software solutions space. Reporting to the VP of Professional Services and Sales, you will work to support existing customer relationships and explore new business opportunities. Your success lies in your ability to develop relationships, understand customer needs, and work with the team to navigate various sales initiatives that deliver results.

Your remote role will consist of proactive customer engagement, collaborative teamwork, and research into solutions for our customers across a targeted region in North America. You will also have the chance to travel to trade shows and customer events as well as prospect and customer locations. CrescentOne Inc. as part of the SMART Group portfolio within Constellation Software, values talented employees and strives to empower professional growth and career development.

Key Responsibilities:

Client Relationship Management:

· Cultivate and maintain strong relationships with existing clients, understanding their evolving needs, and introducing tailored professional and technical services to enhance their ERP experience.

· Act as the main point of contact for clients, ensuring their satisfaction and addressing any concerns.

Sales Growth:

· Collaborate with company executives to drive sales across multiple fronts, including professional services, technical services, and new initiatives within our established client base.

· Identify and pursue new business opportunities within existing accounts.

· Actively participate in identifying and pursuing new business opportunities, leveraging our reputation and expertise to expand our client portfolio in the ERP market.

· Support the sales process for technical and professional services, assisting in articulating customer requirements.

Account Management & Growth:

· Drive revenue growth by upselling and cross-selling products/services.

• Assist in managing client accounts by providing exceptional service, nurturing client satisfaction, and exploring avenues for account expansion.

Communication and Reporting:

· Communicate regularly with clients to provide updates on products/services and industry trends.

· Collaborate closely with various internal teams, including technical support, professional services, and product development, clearly understanding and documenting client needs and our suite of offerings.

· Prepare and present regular reports on sales performance, forecasts, and market trends to management.

Competencies:

Strategic Thinking:

· Ability to develop and implement effective sales strategies aligned with organizational goals.

Communication Skills:

· Strong verbal and written communication skills.

· Ability to articulate complex ideas and solutions to clients.

Negotiation Skills:

· Proven ability to negotiate and close deals to achieve revenue targets.

Client Focus:

· Deep understanding of client needs and a commitment to delivering exceptional service.

Team Collaboration:

· Ability to collaborate effectively with cross-functional teams, including marketing and product development.

Must-Have Skills, Abilities, and Accomplishments:

Sales Experience:

· Minimum of two years of successful experience in B2B sales, preferably in a technology or software industry.

• Strong organizational skills with a proactive and adaptable approach in a multifaceted sales environment.

Proven Track Record:

· Demonstrated success in meeting or exceeding sales targets using proven sales techniques.

Industry Knowledge:

• Demonstrated understanding of ERP solutions and their application within discrete manufacturing environments.

Relationship Building:

· Strong ability to build and maintain lasting relationships with clients.

• Excellent interpersonal skills with an ability to communicate technical concepts effectively.

Analytical Skills:

· Ability to analyze sales data and market trends to inform strategic decisions.

Technology Proficiency:

· Proficient in CRM software and Microsoft Office Suite.

Bachelor’s Degree:

· Bachelor's degree in Business, Marketing, or a related field.

Be part of a well-established, reputable company recognized for excellence in the ERP industry. We offer:

· Training and mentorship programs tailored to enhance your skills in selling professional and technical services within an established market.

· Opportunities for professional growth within a company committed to innovation and client-centric solutions.

· A competitive salary package commensurate with experience and industry standards including incentive and variable compensation plan and benefits package.

Join us at CrescentOne Inc., where you can leverage your sales acumen to support and drive professional and technical services sales within an established ERP landscape. We welcome individuals who thrive in a dynamic environment and are eager to contribute to our continued success.

How to Apply:

Interested candidates should submit their resume, along with a cover letter highlighting their relevant experience and explaining why they are the ideal candidate for this role. Applications can be sent to recruiting@crescentone.com.

Application Deadline: March 15, 2024

Crescent One is an equal opportunity employer and encourages candidates from all backgrounds to apply. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: Remote