Jr Systems and Services Administrator

The candidate will be a talented and motivated individual with effective verbal, written and interpersonal communication skills. Must have extensive experience with Microsoft technologies - Active Directory, Exchange, Office 365 and Manage Engine software. In addition, the candidate must have a deep understanding of hardware and virtualization, namely Hyper-V and VMWare. The successful candidate will be highly customer focused with a keen interest in technology as a business enabler and work towards making it happen.

Responsibilities include (but are not limited to):

• Maintain and develop new workstations and workstation builds
• Manage end user system inventory, including system requirements, ordering and systems replacement schedule
• Administer and maintain end user accounts, permissions, and access rights
• Work with help desk Incident/Service processes which includes prioritizing, problem solving, categorizing and responding to service desk tickets and/or escalate as appropriate
• Provide effective verbal, written and interpersonal communication
• Continue to seek customer focused opportunities to increase internal client satisfaction and strengthen client relationship
• Coordinate IT tasks related to new employee onboarding
• Provide orientation and training to end users for all modified and new systems
• Assist with managing servers, including domain controllers, email (MS365) and related systems
• Assist with managing and maintaining Azure environments
• Assist with managing enterprise directory services and supporting server infrastructure
• Perform file system configuration and management; define and perform server backups and recovery procedures
• Create and maintain existing PowerShell scripts as required
• Achieve and maintain certifications as necessary
• Coordinate and perform in-depth tests including end-user reviews, for modified and new systems

Qualifications:

• College diploma or university degree in a technical field and 2-3 years equivalent work experience
• MCSA, MCSE or equivalent certification an asset
• Working technical knowledge of Server OS Windows Server 2019 and higher, Linux Systems and Cisco switching and networking technologies
• Extensive application support experience with Microsoft Active Directory, Microsoft Exchange, MS 365, Microsoft Hyper-V, VM-Ware and Cisco devices.
• Comfortable deploying Systems and imaging
• Experience with Dell and Cisco technology (servers and storage)
• Hands-on hardware troubleshooting experience
• Experience with backups, restores and recovery models.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Performance bonus
• Yearly pay

Schedule:

• 8 hour shift

Work Location: Remote