Jpmorgan Wealth Management Control Manager - Vice President

Are you passionate about building relationships across organizations, maintaining controls and oversight to ensure compliance, mitigating risks, solving problems, identifying solutions and driving results? Do you enjoy conducting analysis and providing insights to senior leadership? Then you’ve found the right role.

As a Control Manager in JPMorgan Wealth Management (JPMWM), you will play a pivotal role in implementing and maintaining our Compliance Operational Risk Environment (CORE) framework. You will collaborate with various business units to establish and maintain controls that mitigate operational risks using a risk-based approach to assess the control environment, design effective controls and review routine controls testing. Your role will also involve providing oversight to ensure policy compliance and working with diverse, cross-functional organizations to develop plans and promote continuous improvement. This will be accomplished through your involvement in key control initiatives, self-assessments, root cause analysis, and ongoing process review and control testing.

For this role, candidates must be able to physically work in either our Newark, DE, Chicago, IL, Columbus, OH, or Plano, TX offices 3 days a week and remotely from home 2 days per week. The specific schedule will be determined and communicated by direct management.

Job Responsibilities

• Focus on the regulatory environment and provide a holistic overview of the landscape to the impacted stakeholders
• Provide comprehensive and consistent reporting of exams, issues, priorities, and commitments to increase transparency
• Serve as the Subject Matter Expert and be the Primary Point of Contact on regulatory matters and emerging regulatory issues impacting JPMWM
• Collaborate with senior business management and partners across JPMWM functional areas (e.g., Legal, Finance, Compliance, Risk, Regulatory Strategy, Regulatory Exam Managers (REM), Control Management) and geographies to share information and create synergies
• Enforce best exam management practices and increase transparency and accountability across JPMWM: e.g. reviewing files as part of a Regulatory submission for adequacy and completeness, and providing guidance related to exam management responses
• Calibrate with and engage the impacted sub-lines of business, other impacted lines of businesses, and any other functions for firm wide or cross Line of Business impacted exams to ensure consistency
• Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices and Control programs including: control committees, risk mitigation, key risk indicators, control design and effectiveness evaluation/testing
• Help establish control governance and reporting to identify meaningful metrics to inform on health of operational risk and control environment; escalate control breaks based on key reporting indicators; and manage control committees and forums.
• Understand and drive control design that support unique regulatory environment for the broker –dealer subject to oversight by the bank and Retail Non-Deposit Investment Product handbook

Required Qualifications, Skills and Capabilities

• Bachelor’s degree or equivalent experience required
• 7+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Ability to understand the business / knowledge of regulation surrounding the Wealth Management business
• Demonstrate confident leadership and sound judgment to influence a strong culture and risk management with the ability to make subjective and informed decisions
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Exceptional interpersonal skills, collaboration and relationship building skills
• Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data & formulate appropriate conclusions and able to understand a process and associated risk to inform control design
• Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans