Position Title:Job CoachLocation: Multiple Boroughs
Reports To: Program ManagerCost Center:
Here at Goodwill, we support persons with Intellectual & developmental disabilities and neurodiversity (Autism Spectrum), with obtaining and maintaining a job in the community. The DSP-Job Coach is the person who directly works with and supports our individuals and their families in finding a job and career. We are offer Full Time employment with many benefits starting at $20/hour (equivalent to $40,000/Year)
When arriving at the event location, please follow these instructions for seamless access:
- Upon arrival, please buzz in at the entrance.
- You can then take either the elevator or stairs to the second floor.
- Once on the second floor, please greet the front desk attendant.
- Let them know that you are here for the Goodwill Hiring Event.
- A representative will promptly come out to greet you and show you where to go.
Are you a good match for the Job Coach Role?
- I am comfortable travelling throughout NYC, and being out in the community, visiting multiple work sites throughout the day
- I enjoy, teaching and encouraging others how to complete a task
- I am patience when explaining and showing an individual how to complete a task
- I do not mind rolling up my sleeves and showing someone the proper way to clean or stock merchandize on the shelves or communicate with others.
- I am able to write clear and concise progress note directly after providing a service which captures what transpired
- I like to communicate with other members of the team in order to keep everyone informed, that would let to the continued success of the program.
Additionally Benefits we offer:
Essential Functions:
- Maintain departmental billing efficiency standards
- Maintain accurate daily case-notes, monthly summaries, SAP’s and other necessary documentation in a timely manner, on agencies Electronic Health Record Platform (EHR)
- Site visits with participants and employers throughout NYC Region in order to provide support services
- Responsible for maintaining and updating key information in EHR records to ensure a state of audit ready records
- Assist transitioning youth from school an unemployed individuals to through a formal “Discovery” to explore possible careers
- Work effectively with consumers in order to obtain/maintain employment
- Maintain charts in a timely manner and audit ready condition
- Write clear and concise case notes and service plans in a timely manner.
- Work in a cooperative manner with other Goodwill and non-GW programs.
- Effective Job Coaches will be able to develop good relationships with consumers, parents, therapists, group homes and employers, in order to facilitate positive movement toward employment goals.
- Through those relationships help consumers, to remove obstacles and barriers toward employment goals.
- Work effectively with employers in order to facilitate accommodations and address workplace problems/issues to result in greater job retention.
- Needs to maintain contact with consumers and employers to identify and resolve problems early on in order to prevent a job loss or termination from the program
- Good interpersonal skills
- Flexible Schedule and Travel throughout 5 boroughs, most time is spent out in the field at multiple sites and multiple boroughs each day
- Assists consumers in achieving the highest level of independent functioning on the job
- Coaches are encouraged to directly assist in job development activities and efforts
- Additional duties as requested by Manager
Qualifications/Basic Job Requirements:
- Minimum preferred: Associates degree.
- Preferred: 1+ year of experience working with people with disabilities
- Exceptions will be made for graduates of specialists DSP training programs such as Educational Opportunity Center graduates (EOC’s)
Scope of Responsibility & Positions Supervised:
Special Working Conditions:
- Job primarily consists of field on-site and off site face to face visits with consumers.
- Travel throughout the NYC mostly on public transportation
- Expected to make site visits during consumer work schedules and will consist of evening and weekend work in the community.