Janitorial Operations Manager

Job Position Description:
OperationsManager Position
Manager responsibilities include working with the cleaners, organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff /Supervisors stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. The person selected in this position will need to be willing to clean facilities throughout the week along with managing Service Quality in their areas.
Responsibilities

• Training cleaners and Supervisors on ServiceMasters standards, products, processes and procedures
• Travel to different areas in Houston to conduct on Facility Inspections.
• If required during uncovered facilities, clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them. Gather and empty trash. Service, clean, and supply restrooms. Clean and polish furniture
• Oversees staff and Supervisor performance and ensures all assignments are completed in accordance to set task schedule
• Train cleaners and Supervisors on task schedules specific to individual accounts
• Perform inspections and give constructive performance feedback to staff members
• Assign shifts and make necessary adjustment in case of call off or no shows
• Hiring and staffing for vacant positions.
• Respond to customer complaints and request in a timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Use proper PPE where required
• Opens and locks facilities, enable and disable security system as required.
• 8 years experience as a custodian, janitor, housekeeper
• 5 years as a Floor Tech
• 8 years of Manager Experience
• Will provide on the job training to those with strong work ethic and willingness to learn.
• Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
• The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
• Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
• Has respect and understanding for co-workers and customers
• Must be able to communicate in English. Bilingual is a plus
• Mileage Reimbursement

Physical Demands and Qualifications:

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
• Ability to read cleaning instructions
• Ability to differentiate between cleaning products and uses
• Strong expertise as a Floor Tech