Ivr Designer

Immediate need for a talented IVR Designerwith experience in the IT Industry. This is a 06+ Months Contract opportunity with long-term potential and is located in Franklin, WI. Please review the job description below.
 
Job ID: 18-23642
 
KeyResponsibilities and Technology Experience:

• Knowledge and experience with market leaders such as Genesys, Avaya, CISCO, Verint, NICE and Aspect.
• Led and participated in the design and implementation of medium-to-large scale IT and Business projects.
• Design and development experience with voice, email, chat and IVR routing and complex contact center solutions.
• Provided technical expertise for implementing new CTI Call Centers and converting non-CTI to CTI platforms.
• Participated in integrations and migrations of existing and legacy contact centers technologies to newer solutions.
• Investigated and analyzed Call Center technology capacity, sizing, routing, and implementation guidelines.
• Identified new potential technical solutions to improve call center operations.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.