It Trainer

Important Note:  Extensive statewide travel up to 80% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

Seeking a contract resource to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). 
This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. 

Skill Required / Desired Amount of Experience

Experience in curriculum design and developing training materials for adult learners / Required3Years

Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. / Required3Years

Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. / Required3Years

Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. / Required3Years

Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. / Required3Years

Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)Required3Years

Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML / Required3Years

Experience in computer-based training instructional design, with learning program design systems. / Required3Years

Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. / Required3Years

Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. / Required3Years

Experience developing interactive media presentations that enhance the online educational experience / Required3Years

Experience with adult learning practices, principles and procedures in classroom and on-line presentations / Highly desired  

Ability to assist with basic application software and hardware support / Highly desired  

Must have strong understanding of internet concepts and web technologyHighly desired  

Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. / Highly desired  

Knowledge of child welfare policy and practice in NC such as Intake, Assessment, In-Home Services, Foster Care, CPS, or Adoptions / Highly desired