It Support Specialist

Culinex is a trusted partner in Foodservice Equipment & Solutions. We lead the industry in supporting customers across the design/build process through our highly trained field staff and a consultative approach. As a company in expansion, we seek to offer high growth opportunities as we see great success. The IT Support Specialist position will support the daily operations of our team and strategic projects to support our usage of efficient IT systems, including NetSuite. In this role, you will provide direct support to employees on IT-related inquiries and issues. The position is based out of our Fargo office.

Roles and Responsibilities:

• Serve as the primary point of contact for clients' IT-related inquiries and issues
• Assist with provisioning of new hire equipment
• Provide prompt and effective technical support and troubleshooting to resolve customer concerns
• Identify opportunities for technology improvements and enhancements
• Ensure data security and compliance with relevant regulations
• Support NetSuite implementation projects, including system configuration, customization, and integration

Skills and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum of two years of experience in IT management and direct customer support roles
• Excellent problem-solving and troubleshooting skills
• Exceptional communication and interpersonal abilities
• Ability to lead and inspire a team of IT professionals
• Project management skills and a results-oriented mindset
• Relevant certifications in NetSuite and IT management are advantageous

Location:

• Fargo, ND

Additional Information:

Kamran Culinex, LLC is an equal opportunity employer that recruits, hires, trains, and promotes the most qualified individuals without regard to gender, race, color, national origin, religion, age, sexual orientation, disability, veteran/military status, marital status or any other status protected by federal or state law, with regard to any term or condition of employment.