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Form of workCOUNTRY Financial is seeking an Information Technology Supervisor to join the Commercial & Agribusiness Solution Delivery team. This role provides daily leadership to a team of Technology Business Analysts and Project Managers supporting all Commercial / Agribusiness & Legacy Personal Lines systems. The Technology Supervisors team partners with the business, development, and testing teams to address production issues and for the delivery of new capabilities.
The Technology Supervisor coordinates activities within the department and is responsible for customer service, work assignments and ensuring compliance with ITS standards, processes, and Service Level Agreements. The IT Supervisor will also be integral part of system modernization initiatives.
Responsibilities include:
• Providing leadership by communicating job expectations, planning, monitoring and appraising job result
• Preparation and update of a department budget
• Resource planning
• Involvement in the planning and coordination of all aspects of project
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the testing team
This position offers a hybrid work schedule and can be based out of our corporate offices in Bloomington, IL, Alpharetta, GA, or Minneapolis, MN.
How does an Information Technology Supervisor make an impact?
- Provides leadership by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems.
- Assesses information systems results by auditing application of systems.
- Enhances information systems results by identifying information systems technology opportunities and developing application strategies.
- Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
- Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
- Fosters the highest level of commitment among our people through transparent communication about business challenges, successes, and results.
- Creates an environment which encourages people to think, behave, act and control work, and make decisions autonomously to attain clear goals.
- Takes personal responsibility for making tough decisions, meeting commitments, and ensuring expected results are achieved.
- Assuming responsibility for implementing practices to promote diversity, equity, and inclusion while holding self and others accountable.
Do you have what we're looking for?
- Proficient knowledge of Property and Casualty Insurance.
- Familiar with Software Development Lifecycle methodologies.
- Experience managing projects.
- Familiar with SAFe Agile.
- This is a leadership role, which typically requires 6+ years of relevant experience or a combination of related experience, education and training.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.
