Address
Form of workKEY RESPONSIBILITIES
- Assist in deployment, monitoring, maintenance, data backup, documentation, upgrade, and support of all IT systems. This includes all servers, e-mail, PCs, phone systems, hardware, software, mobile devices, peripherals, switches, routers, cabling, and all associated operating systems.
- Install, configure, and optimize hardware, software, and communication links while ensuring minimal downtime. Diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support as needed.
- Maintain Active Directory and Group policies, deploy servers, patch management, perform backups and server monitoring checks and IT security
- Maintain VMware Virtual Infrastructure farm
- Take ownership of issues seeing it through from beginning to end
- Support LANs, WANs, Internet and Intranet Systems
- Administration of GMP software as per regulatory requirements (21 CFR Part 11 and cGMP)
- Participate in Computer System Validation activities and assist the quality team in Regulatory Audits
- Receive and respond to help desk tickets, phone requests, and/or e-mails regarding IT issues
- Perform on-site analysis, diagnosis, and resolution of IT issues for a variety of end users, and recommend and implement corrective hardware and software solutions
- Prepare and ensure accuracy of documentation, end user binders, procedures, and manuals.
In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth.
Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices.
Equal employment opportunity
Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.
We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.
