IT Service Technician I, Facilities

Position Type:
Technology OIT - Classified/Info Systems Customer Service Tech I
Date Posted:
11/17/2023
Location:
Information Technology
Closing Date:
Until FilledIT Service Technician I, Facilities
Classification: Non-Exempt
Date Posted:
Salary: $26.03 per hour plus benefits/Range 30
Additional salary credit may be given for internal transfers and recent Greeley-Evans School District 6 rehires, up to $41.73 per hour plus benefits.
Contract Length/ Days: (2023-2024/ 260 Days)
Benefits: We offer a comprehensive benefits package including medical, dental, vision and life insurance as well as other programs for benefit-eligible employees. The employee assistance program, voluntary life insurance through PERA, and 401(k), 403(b) & 457(b) plans are available to all employees regardless of hours worked and are available immediately (upon hire date). To learn more about our benefits, please see our Benefits Overview.
Paid Leave: Depending on your position, the District offers a variety of leave options, including sick leave, discretionary leave, vacation and paid holidays. More information about leave options available to Classified employees can be found in the Board of Education Policy Manual.
Reports to: Technology Services Manager
Deadline for application: Until filled
EDUCATION/EXPERIENCE
Required:

• Must have high school diploma or GED.
• CompTIA A+ certification, or the ability to achieve this within the first 6 months of employment.
• Valid Colorado Driver's License

JOB DESCRIPTION
Summary/Objective: Performs problem solving and assistance on various software applications and hardware systems for District 6 users. Provide individual instruction to users on new or updated technologies. Installs, maintains, tests, troubleshoots, and repairs various types of equipment necessary to user's success such as: laptops, Chromebooks, desktops, document cameras, I/O devices, projectors, laptop charging carts, projectors, and interactive panels. Performs related work and other duties as assigned by the Technology Services Manager.
Essential Functions:

• Performs work according to printed information on the Support Services work order system.
• Solve technical problems quickly and effectively.
• Ability to make decisions using good judgment and common sense.
• Work often as part of a team of technicians to complete assigned projects; work independently to resolve assigned site tickets.
• Responds to questions from the help desk; remotely assisting faculty, staff, and students.
• Track and inventory equipment and materials
• Performs data entry and maintenance of records such as project documents, user instructions, and help desk tickets.
• Knowledge of Google Workspace features and functions including the Google Admin Console.
• The ability to communicate orally with vendors, management, and coworkers is crucial. Regular use of the phone, personal ,mobile device, Slack, and email for communication is essential.
• Hearing and vision correctable to within normal ranges are essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.
• Must also be able to position oneself to relocate or maintain equipment, including under tables and desks and also multiple floors. Heavy team lifting may be expected, occasional lifting of 50 lbs.
• Drives various district vehicles daily.

Additional Qualifications/Duties:

• Understanding and maintenance of power tools needed for essential job functions
• Participate in continuing education courses according to departmental and organizational needs.
• Good working knowledge of data networking principles and design of both Local Area Networks (LAN) and Wide Area Networks (WAN). Including CAT5/CAT6 cabling systems and infrastructure.
• Ability to independently research and solve hardware and software problems using commonly available materials and troubleshooting practices.
• Basic understanding of Active Directory and Microsoft System Center Configuration Manager and the general application and use cases of these software components.
• Snow removal

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance is required for this position.
Supervisory Responsibilities: None
Work Environment/ Physical Demands: Ability to sit for long periods of time, numerous distractions, visual, auditory and ambulatory acuity important. Occasional lifting of up to 50 pounds.
Travel: Frequent, in district (Vehicle Provided)
Thank you for your interest in working for Greeley-Evans School District 6. Please feel free to contact our Human Resource Office at 970-348-6058 with any questions.
EEO/AAP Statement
Greeley-Evans School District 6 shall not discriminate in its employment or hiring practices on the basis of race, color, creed, sex, sexual orientation, gender expression, gender identity, religion, national origin, ancestry, age, genetic information, veteran status, marital status or disability. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort. The Superintendent is committed to cultural diversity among district personnel as a means of enriching educational experience. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort.
Complaint procedures have been established for current employees, prospective employees, and applicants for employment. The name of the responsible employee who has been identified as the Compliance Officer and Title IX Coordinator for the District is as follows:
James Donahue, Title IX Coordinator & Compliance Officer
1025 Ninth Avenue, Greeley, CO 80631
Phone: 970-348-6104
Email address: jdonahue@greeleyschools.org