It Service Desk Assistant

**Exciting Opportunity: IT Service Desk Assistant**

Are you passionate about technology and eager to kickstart your career in IT? We have the perfect opportunity for you! Join our team as an IT Service Desk Assistant and dive into the dynamic world of information technology. With a competitive rate of $15 per hour, this position offers hands-on experience in a real-life office setting.

Reporting to the IT Manager, the IT Service Desk Assistant delivers on-site Tier 1 support, troubleshooting, configuring, and maintaining IT assets. This role involves Microsoft Windows support, assisting users with Office/O365, and ensuring the reliability of PCs, hardware, and peripherals. The candidate should possess autonomy, effective communication skills, analytical thinking, and a commitment to excellent customer service. Responsibilities include resolving issues related to PCs, printers, networks, and collaborating on IT workflow enhancements. Familiarity with IT ticketing systems is essential.

Seize this opportunity to launch your IT career! Apply now! Join us on this exciting journey, and let's shape the future of technology together! #TechCareers #ITAssistant #JobOpportunity

Job Type: Part-time

Pay: From $15.00 per hour

Experience level:

• 1 year

Application Question(s):

• Are you familiar with IT ticketing systems?
• Please explain your experience with resolving IT related issues.
• What are your salary expectations?

Experience:

• Software troubleshooting: 1 year (Preferred)

Ability to Commute:

• Duquesne, PA 15110 (Required)

Ability to Relocate:

• Duquesne, PA 15110: Relocate before starting work (Required)

Work Location: In person