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Form of workAMERICAN SYSTEMS wants YOU to come make a difference and join a dynamic, fast paced team as an IT Service Desk Administrator supporting an important mission for an established customer in Chantilly, VA. Use your expertise to lead a small team of Service Desk professionals who work together, share knowledge and learn from one another. As an IT Service Desk Administrator, you will: Lead a Service Desk team which deploys, operates, and maintains various IT systems.
Work hand in hand with our primary customers to migrate IT services and applications to the cloud. Enjoy being in an organization where employees are highly valued, work independently and in a culture of accountability. Receive a robust benefits package that includes Employee Stock Ownership Plan!
A week in the life of an IT Service Desk Administrator Work as part of a team to identify, diagnose, and resolve problems with workstations, printers, and local area networking. Install operating systems and applications, apply system and software updates and patches manually and using automation, respond to IAVAs and IAVBs Deploy, update and operate HBSS, A/V and anti-malware solutions. Execute scans of incoming and outgoing media, perform data transfers and complete related documentation.
Provision and maintain Microsoft Windows workstations and laptops according to existing standards, including creation and distribution of system images Perform user account creation and activation, password resets, privilege assignment, group membership management, and directory access control. Author, assess and update Active Directory Group Policy Objects (GPO) Exercise solid interpersonal skills and technical aptitude to accomplish the mission. Acquire training and certifications that are reimbursed by the company.Active TS/SCI with Poly Clearance is a MUST Security+ certifications or equivalent for DoD 8570 compliance 2-4 years' experience in Windows System Administration to include: Windows Active Directory, Windows Server 2012/2016/2019, Windows 10/11, and Microsoft Office suite Experience receiving, evaluating, prioritizing and assigning incoming user requests and trouble tickets.
Understanding of Microsoft Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) Familiarity with application, desktop and/or server virtualization Familiarity with PowerShell scripts Willingness to lead other Service Desk personnel when necessary. AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $90,000 - $100,000.
Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. Who We Are: Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States.
We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs, and innovation we deliver excellence every day. Company Awards: Forbes National Best Midsize Companies Energage National Best Workplaces, National Washington Post Best Workplaces Veteran Hiring Awards: GOLD AWARD by U.S.
Department of Labor Hire Vets Medallion BEST FOR VETS EMPLOYER by Military Times TOP 10 MILITARY FRIENDLY EMPLOYER by MilitaryFriendly.comActive TS/SCI with Poly Clearance is a MUST Security+ certifications or equivalent for DoD 8570 compliance 2-4 years' experience in Windows System Administration to include: Windows Active Directory, Windows Server 2012/2016/2019, Windows 10/11, and Microsoft Office suite Experience receiving, evaluating, prioritizing and assigning incoming user requests and trouble tickets. Understanding of Microsoft Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) Familiarity with application, desktop and/or server virtualization Familiarity with PowerShell scripts Willingness to lead other Service Desk personnel when necessary. AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners.
The salary range for this position is $90,000 - $100,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
Who We Are: Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs, and innovation we deliver excellence every day.
Company Awards: Forbes National Best Midsize Companies Energage National Best Workplaces, National Washington Post Best Workplaces Veteran Hiring Awards: GOLD AWARD by U.S. Department of Labor Hire Vets Medallion BEST FOR VETS EMPLOYER by Military Times TOP 10 MILITARY FRIENDLY EMPLOYER by MilitaryFriendly.com
