It Manager

About The Moore

The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.

The Moore’s core programming extends throughout the building’s four floors: The first floor is anchored by a public, all-day dining concept. The second floor will house The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access. The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium.

The redevelopment of The Moore is led by boutique hospitality firm and operator, WoodHouse. Founded by entrepreneur Brady Wood, WoodHouse creates, owns and operates experiential concepts, ranging from private clubs, restaurants and hotels to live music and entertainment venues.

About WoodHouse

WoodHouse is a creative hospitality company that creates, owns and operates experiential concepts in the food and beverage, private social club, music and entertainment spaces. Current projects include Dallas-based private social club, Park House, which will open its second location in Houston later this year; the award-winning, chef-driven Mexican restaurant, José, which was named D Magazine’s Best Restaurant in Dallas (2021) and was a James Beard Award semifinalist for Best Chef Texas (2022, 2023) and Best Hospitality (2022); the Elevation Hotel & Spa in Crested Butte, CO; Pilgrimage Music and Cultural Festival in Franklin, Tennessee; T Bar M Racquet Club in Dallas, TX; and The Moore, a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space, which will open later this year in Miami, FL. For more information, visit www.woodhouseus.com.

Job Description:

We are seeking a skilled and versatile IT Technician with AV (Audio-Visual) media experience to join our dynamic team. In this role, you will be responsible for maintaining, troubleshooting, and optimizing our IT infrastructure while also managing our AV equipment and systems. The ideal candidate will possess a strong technical background in both IT and AV technologies, along with excellent problem-solving abilities and a proactive approach to resolving issues.

Responsibilities:

• IT Infrastructure Management:
• Maintain and support all aspects of our IT infrastructure including servers, network devices, workstations, and peripherals.
• Install, configure, and upgrade hardware and software components as needed.
• Monitor system performance and troubleshoot issues to ensure optimal functionality and reliability.
• Implement security measures to safeguard data, networks, and systems against unauthorized access and cyber threats.
• Audio-Visual (AV) Systems Management:
• Oversee the setup, configuration, and operation of AV equipment such as projectors, displays, audio systems, and video conferencing tools.
• Troubleshoot technical issues related to AV systems, including connectivity problems, audio/video quality issues, and equipment malfunctions.
• Coordinate and support AV requirements for meetings, presentations, and events, ensuring seamless audio and video playback.
• Collaborate with internal teams to design and implement AV solutions tailored to specific needs and requirements.
• Technical Support and User Assistance:
• Provide technical support to end-users, addressing IT and AV-related inquiries, concerns, and incidents in a timely manner.
• Assist users with software applications, hardware devices, and connectivity issues, both remotely and onsite as necessary.
• Develop user documentation, guides, and training materials to promote efficient use of IT and AV resources.
• Maintenance and Documentation:
• Perform routine maintenance tasks, system upgrades, and software patches to ensure system stability and security.
• Document IT and AV configurations, procedures, and troubleshooting steps for reference and knowledge sharing.
• Keep abreast of emerging technologies and industry trends in IT and AV to recommend improvements and enhancements.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Proven experience in IT administration, including network administration, system maintenance, and user support.
• Strong knowledge of AV technologies, audio/video equipment, and multimedia systems.
• Familiarity with AV protocols and standards such as HDMI, VGA, SDI, and Dante.
• Proficiency in troubleshooting hardware, software, and network issues across multiple platforms.
• Excellent communication skills with the ability to convey technical information to non-technical users.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

We offer a highly competitive salary and benefits package.

Why work with us

This is a chance to be part of a community that doesn't just follow trends — it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 3 years

Work Location: In person