IT Instructional Technology Systems Coordinator

“Para la gente, y el futuro!  For the people, and the future!”

  Higher Education Excellence in Diversity (HEED) award two-time recipient from INSIGHT into Diversity (2022,2023)

Position Start Date:  Monday, January 8, 2024

Summary:

The Instructional Technology Support Coordinator will work as a part of the Information Technology team to support College faculty and students with advanced technology-based remote learning tools and systems.  The position is local to the Melbourne, Florida campus, but will be part of an integrated team servicing the needs of both Melbourne and Las Cruces campuses.

• This position is exempt.
• This position reports to the Instructional Systems Administrator.

Essential Duties and Responsibilities:

With support from the Las Cruces campus IT Team, this position implements/installs, maintains, and administers College technology-based remote learning infrastructure.  This may include teleconferencing hardware and software systems, A/V room control platforms, specialized software platforms, and the integration of those into related systems such as learning management, scheduling, and analysis platforms. Works directly with faculty, staff, and students to provide selection, training, and operational support. also provide general IT support for the Melbourne Campus.

Primary responsibilities include:

• Management of technology-based instructional delivery platforms, including:
  • Zoom teleconferencing
  • Microsoft Teams collaboration environment
  • A/V delivery and control environment
  • Panopto lecture capture
  • Management of instructional content using the Leo LMS
• Develop and deploy systems and strategies to support a variety of medical education needs, including:
  • Faculty delivery of instruction on campus, between campuses, and with remote learners
  • Clinical experience encounters
  • Departmental and College organization meetings
  • Staff development
  • Student support 
• Coordination of staff, faculty, and student development opportunities
• Coordinate local 3rd party contractors

Principal job requirements:

• Demonstrated understanding of teleconferencing platforms – primarily Zoom
• Demonstrated understanding of Microsoft Teams collaboration environment
• Demonstrated understanding of the Microsoft 365 environment, including management and administration experience.
• Demonstrated ability to independently complete solutions based on end-user requirements, including training and documentation.
• Demonstrated experience with data security protocols and software, and business continuity practices.
• Ability to support end users on a wide variety of education applications.
• Perform other duties as assigned.

Other skills important to this position:

• Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job.
• Understanding of Burrell’s mission, vision, and goals.
• Short- and long-term planning; problem analysis and resolution.
• Report preparation and presentation.
• Interpersonal and organizational communication, both oral and written.
• Effective working relationships.
• Maintain accurate and orderly records.
• Use of independent judgment and initiative.
• Organize and direct activities.
• Excellent interpersonal and communication skills.
• Strong team player.
• Commitment to company values.

Minimum Qualifications and Experience:

• Education:  Associate degree in a related field (e.g. CS, BCS, Software Engineering)
• Experience: 2 to 3 years of experience directly related to the standard duties as outlined.
• A combination of related experience, education, and certifications will be considered.

Preferences: Although not essential, preferences may be given to applicants with the following skills or attributes.

• Bachelor's degree
• Prior experience in educational software systems such as lecture capture and learning management systems.

Note: Applicants must currently be authorized to lawfully work in the United States on a full-time basis.

Applications will be accepted until the position is filled; however, a review of resumes is scheduled to begin immediately.  Salary is commensurate with experience. EOE.

Applications should be submitted through the Burrell College Work Opportunities website or other job posting boards.

https://burrell.edu/administrative-services/human-resources/work-opportunities/

Burrell College of Osteopathic Medicine is an equal-opportunity employer
and values diversity in our faculty and staff as an important aspect of the educational process. 
BCOM encourages individuals with varied backgrounds and experiences to apply.

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