Address
Form of workThe IT Infrastructure Engineer Analyst:
- Coordinates the planning, implementation and support for IT blueprints from concept to solution.
- Enables the development of infrastructure connectivity solutions for Internet of Things (IoT) initiatives by planning, implementing and managing IoT, Cloud and other emerging technologies
- Performs setup and maintenance of IT Infrastructure such as servers, storage, network equipment, End User Devices and or systems management components with general guidance from senior resources.
- Serves as a key resource for technology platform and provides recommendations and best practices for current and future system
recommendations. - Integrates multi-vendor solutions, utilizing a vendor agnostic approach to design.
- Monitors capacity and prepares forecasts and recommendations for scalability
- Ensures system availability, redundancy, backups and recoverability (installations, upgrades, patches, preventative maintenance, high
availability, etc.) by steering operational processes surrounding Infrastructure operations. - Collaborates and supports complex technical projects in an enterprise IT environment and ensures long-term requirements of systems management and planning are met.
- Documents systems design, configuration, and best practices through lessons learned.
- Takes action based on all metrics and reports related to IT services and support to ensure the stability and security of the IT environment
platforms. - Facilitates infrastructure lifecycle to ensure business continuity and reduced risk to operations.
- Works collaboratively within the global Infrastructure network; domain/product owners, operations managers and technical teams to ensure
standards, operations processes and procedures are aligned and followed. - Ensures overall adherence to the BMW Group Strategy.
- Establishes and maintains technical security architecture, availability, overall performance and maintenance activities.
- Provides technical direction to contractors, providers, and associates to ensure service delivery and complete customer satisfaction.
- Manages all ITIL processes and tools for infrastructure such as change, incident, and configuration management.
- Develops and or analyzes reports to ensure SLAs are met and all processes are followed.
- Recommends and facilitates quality improvement efforts. Stays up to date on future innovations, technical trends and applies this to direct
future changes. - Exhibits high level of customer service, troubleshooting, and problemsolving skills, working face-to-face, remote, and on-site with
customers. - Understands and models VPS (Value Added Production System) Principles and concepts of Standard Work and Problem Solving.
- Adheres to 5S and Safety Standards and Principles.
- Performs other duties as assigned by management
BMW Manufacturing is a leader in innovations and excellence. Come be a part of the extraordinary advanced manufacturing team where new technologies and ideas are constantly being discovered and implemented.
BMW Manufacturing is proud to be located in Upstate, South Carolina at the foothills of the beautiful Blue Ridge Mountains, providing the perfect mix of exciting city life and the great outdoors, or simply a great environment in which to raise a family.
In addition to offering a stimulating work environment and a great place to live, BMW Associates have access to an exceptional range of benefits. Our comprehensive benefits program includes:
- Medical, Dental, Prescription and Vision coverage
- Paid time off
- 401(k) plan with company matching contribution
- Retirement Income Account
- Life insurance
- BMW Associates Assistance Program
- Medical Flexible Spending Account (FSA)
- Company vehicle program
- BS/BA degree in Information Technology or the equivalent of 4 years of related professional experience in Information Technology.
- 3+ years of demonstrated success in IT.
- 3+ years of technical experience in IT to include experience with computer infrastructure in the areas of software, hardware and related
processes in an operational environment. - 3+ years of experience working with networks, storage management, servers and platform services in recoverability, redundancy and high
availability architecture. - 3+ years of experience translating business requirements into technical requirements.
- 1+ years of experience in an entry-level engineering role.
- 1+ years of experience specializing in IT infrastructure.
- 1+ years of experience working in Agile projects
- ITIL Certification (preferred)
- 3+ years of strong communication and organizational skills with the ability to manage vendors, interfaces and processes.
- 3+ years of knowledge of Cloud architecture, network operations, databases, programming, data analytics, enterprise IT, end-user device deployments and/or information systems.
- 3+ years of knowledge of data center management (including efficiency planning) as well as rack and cable management (including SAN
infrastructure). - 3+ years of knowledge of Cloud architecture and/or virtualization technology.
- 1+ years of knowledge of PC desktop tools including MS Visio and Project.
- 1+ years of knowledge of automated facilities and asset management tools.
BMW Manufacturing Company is an equal opportunity employer. It is the policy of BMW MC to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Employment with BMW Manufacturing Co., LLC (BMW MC) is at-will and may be terminated at any time, with or without notice, at the option of BMW MC or the employee.
