IT - Help Desk

Sunday - Thursday 11PM - 7AM
Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company - we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey?
Provide technical support to Oak Harbor end-users on PC related troubleshooting. Support employees in interfacing with network, phone system and exchange servers. Provide a high level of service to team to ensure that each employee has tools to operate at maximum efficiency.
Benefits:

• Medical, dental, vision - You choose which plan suits you and our family.
• Single person pays 0% up to 2% of gross income.
• Entire family pays 0% up to 4% of gross income.
• 401K - 100% match up to 5% of Employees Contribution.
• Holiday pay after your 90 days.
• Cell phone stipend.
• Company Paid Life Insurance.

Essential Duties and Responsibilities:

• Responds to and resolves daily technical problems in a professional and timely manner.
• Track and monitor problems to ensure a timely and effective solution. These problems involve PC's, printers, E-mail, voicemail, modems, desktop applications, and software applications.
• Install, configure and support PCs for Oak Harbor users with Windows 7, Windows 10, MS Office, Internet Explorer, anti-virus, and other needed enterprise applications
• Performs backup procedure for the network and recovers mission critical corporate data when necessary.
• Support remote Oak Harbor users and users in field offices by ensuring consistent level of end user support across the organization.
• Supports and maintains user account information including rights, security and systems groups.

Experience, Skills and Qualifications:

• Associate degree in a technical area or related experience
• 1+ years of experience in Help Desk role supporting MS products and telephone systems.
• Excellent customer service and troubleshooting experience for user interface. Basic working knowledge of Help Desk concepts, practices and procedures.
• Experience working with MS platform products, networking and mail administration systems

http://www.oakharborbenefits.com/full-time-regular-employees.html
Oak Harbor Freight Lines is an Equal Opportunity Employer
Other details

• Pay Type Hourly
• Min Hiring Rate $20.00
• Max Hiring Rate $21.00

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