Job Description
Salary: $150,000 - 200,000/year
- Inventory, track and maintain our hardware assets.
- Reduce waste and increase efficiency by making the best use of existing asset resources.
- Develop and maintain processes, policies, standards, systems, and measurements that help the organization to effectively manage the asset portfolio both daily and long-term with regards to cost, control, risk, compliance, business performance objectives, and governance as established by the company.
- Ensure quality control throughout the lifecycle of all company assets by developing and implementing appropriate procedures to track and manage them.
- Manage and maintain databases and records of information such as licenses, service agreements, and warranties for the organization’s hardware.
- Knowledge of ISP/Communication Providers and Virtual Private Networks (VPNs).
- Understanding of company safety and security standards.
- Hardware support including handheld scanners, laser and label printers, PCs, laptops, monitors, general peripherals, IP phones.
- Software support including Windows 7/10/11, Windows Server 2012 Microsoft AD, and VMware.
- Maintain server backups and restore systems on mission-critical equipment.
- Specific system support including security badging systems, camera servers, various industrial automation software and other software.
- Security patching of systems as necessary.
- Support IT break/fix for the site using standard helpdesk software to manage the flow and priority of requests.
- Complete new deployments for PCs and laptops utilizing company standard imaging practices.
- Basic networking tasks, including troubleshooting of endpoints, patching new endpoints into the network, and basic wireless authentication configurations for endpoints.
- Project management (allocate tasks, set timelines, and allocate resources).
- Ensure compliance with IT and business policies and audit requirements including coordinating, measuring, and reporting on the technical aspects of IT management.
- Deliver internal IT customer service excellence by ensuring uptime, optimal performance and intended business value.
- Ensure the effective use of IT project methodologies by providing oversight for area IT projects, providing expert guidance on deliverables, process and approach.
- Assist production in various capacities:
- Maintain quality control and print production hardware and software.
- Build jobs and assist press room with variable data printing production.
- Bachelor’s degree in Computer Science, Electrical Engineering, or related field, or four years of experience managing infrastructure related technologies and asset management.
- Experience managing an IT department.
- Solid knowledge of Cisco switches and Windows Operating systems.
- Demonstrates a strong knowledge in Windows Server management and VMWare.
- Some knowledge of Zebra/Motorola printers and RF equipment preferred.
- Strong oral and written communication skills.
- Demonstrated success managing multiple and diverse tasks/projects; strong attention to detail and outstanding follow-through.
- Possess strong attention to detail, organizational, and problem-solving skills.
- Ability to interact with company personnel, builds strong relationships at all levels and across all business units and organizations, and understands business imperatives.
- Strong understanding of the business impact of IT tools, technologies and policies.
- In-depth knowledge of IT Service Management (ITSM/ITIL) strategies, process, policies, project management, budget management and best practices.
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