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Form of workJob Description
General Position Summary:
As the Epic Director over the Revenue Cycle applications, this position is accountable for overseeing the management, planning, directing, design and optimization of the Revenue Cycle applications within the Epic suite of applications. These applications include patient identity, outpatient and inpatient registration, scheduling, health information management and hospital and professional fee billing. This individual also directs the 3M/360 suite for JHHS which uses multiple modules for coding and documentation auditing and editing.
Candidates for this role will have specific experience in some of the represented applications which can be substituted by director level operational oversight of a specific area within the Revenue Cycle. An Epic certification in at least one of the applications is preferred as is previous Epic application experience.
This position reports to the VP, Health IT. This individual participates in the day-to-day leadership, administration and planning of software enhancements, maintenance, implementation of new modules or products with assistance from IT Managers and IT Leads as well as Project Management staff. Responsible for ensuring the completion of the project plans and/or the component parts if assigned to a specific area of oversight. This individual is accountable to ensure that the overall software decision-making process aligns with the governance structure and that teams have enabled escalation of decisions so that they occur timely. Uses the governance structure to bring team issues forward in order to collaborate with the key stakeholders or leadership team to resolve problems for both clinical environment. Revenue Cycle issues. Ensures timely and effective communications for inter-team tasks and status. Is an active champion and advocate for the applications managed and represents those applications at many forums. Conducts weekly team meetings to review resource allocation, enhancement request priorities, tasks and timeline adherence. Works closely with Business Owners to understand any required changes to the software to meet the needs of patient safety, regulatory compliance or new local, state or federal requirements. Responsible for risk identification and mitigation strategies related to upgrades and new projects. Responsible to track key issues, milestones, timelines and testing. Ensures adherence to change control processes that provide consistency in documentation of changes and the quality of changes that migrate to the production environment. Acts as a facilitator to bring consensus to different workgroups that need to come together and agree on single workflows or processes. Although principal oversight is related to the Epic product suite, additional applications may be assigned in order to align service delivery and customer base.
Required Job Qualifications:
Education: Baccalaureate degree, in computer science, business or clinical related field required.
Experience:
- Minimum 8-10 years project management experience.
- Previous staff management experience required.
- Experience in running a large project from a Project Management Office perspective or managing a large project team in a health system environment.
This is not a remote opportunity. Leadership positions in our Health IT group have a one-to-two-day per week office requirement which necessitates residing within a commutable distance to downtown Baltimore.
Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. The University promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans. Johns Hopkins University is a drug-free, smoke-free workplace.
